Microsoft Technology Licensing, LLC

Ram P Papatla

John Leo Ellis

Dhananjay Madhusudan Mahajan

Henry Lyons

Ashish Parikh

David Brooks

David James Armour

Mario Hewardt

Peter Schenk

A computerized method for collecting error data and providing error reports relating to occurrences of errors of software applications installed on one or more computing devices is disclosed. Data for describing software applications and identifying software application errors is collected from the computing devices and stored in a catalog. Data associated with error occurrences is obtained and combined with related data being stored in the catalog. A report is generated based on the error occurrences and related catalog data.

Objective assessment of application crashes from a customer environment

A method for updating a catalog of hardware device and software object identifiers by identifying unknown identifiers and categorizing each of the unknown identifiers. The method further provides the categorized identifiers to a community of users for review and receives comments from the community of users on the provided categorization. The method further determines if the categorized identifiers should be recategorized based upon the received comments. Another method performs a search for an entity associated with an unknown identifier, determines a likely entity associated with the unknown identifier, and verifies the correctness of such determined likely entity. Another method generates a catalog of computer system components, receives information regarding the identity of a computer system component from at least two different sources, and determines the identity of the computer system component based upon the reputation of the sources of the received information.

Hardware and software identifier categorization and review

Computer-implemented methods and apparatus are provided for collecting information gathered by an instrumentation mechanism for transport to an information collection facility. In one embodiment, the information that is collected is defined by a configuration file. An application may examine the configuration file, execute one or more queries specified by the configuration file, and write the data which is collected to one or more data structures employed by a transport mechanism in transferring information to the information collection facility. The process of collecting the information may occur periodically, such as nightly. The configuration file may be periodically updated to reflect new information that is to be collected.

Automated collection of information

The present invention is directed to a system and method for migrating web servers. More particularly, the present invention is directed to transferring configuration and content information from a source server to a target server, including any web sites, applications, features, directory structures and sever side extensions that existed on the source server. The present invention provides a modular script based tool, that can be incorporated or customized by an administrator as needed, and executed on any one of a number of operating platforms or systems. The tool of the present invention comprises an authentication module, a parser module, a work items module; and a verifier module. In combination, these modules obtain one or more informational items pertaining to a source web server, parse the one or more informational items to generate one or more task items, utilize the task items to perform a transfer, and perform health checks on the target server, to ensure the content and configuration of the target web server.

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Sammamish, WA, United States of America

Ram P Papatla