Sap Ag

Ralph Meiswinkel

Renzo Colle

Jochen Steinbach

Stephan Hetzer

Jochen Hirth

Klaus Reinelt

Thomas Breitling

Irena Kull

Dirk Rohdemann

Christian Haas

Alexander Koegler

Juergen Scholl

Steffen Hartig

Hamid Moghaddam

Olivier M Dreidemy

Matthias Schwarz

Nir Pachter

Alexander Krasinskiy

Simon Dieterich

Attila Orban

Joachim Barnbeck

Michael Lesk

Alexandra Mark

Bernhard May

Andrea Hahn

Christine Hiller

Daniel M Braxton, Jr

Daniel M Braxton

Methods, systems, and apparatus, including computer program products, for implementing a software architecture design for a software application implementing service request and order management. The application is structured as multiple process components interacting with each other through service interfaces, and multiple service operations, each being implemented for a respective process component. The process components include an Outbound Delivery process component, a Site Logistics Processing process component, an Inventory Processing process component, a Customer Requirement Processing process component, a Supply and Demand Matching process component, a Logistics Execution Control process component, a Service Request Processing process component, a Service Order Processing process component, and a Service Confirmation Processing process component.

Architectural design for service request and order management application software

Methods, systems and apparatus, including computer program products, for behavior-based adaptation of one or more computer systems. A method in accordance with the invention includes receiving rules that specify data of the computer system to be recorded and data of the computer system to be summarized for evaluation. The method includes recording data as specified by the rules. The method includes performing an evaluation of the data recorded. The evaluation includes identifying a change to the computer system and determining whether the change will increase the efficiency of the computer system. The method includes, when the evaluation indicates that the change will increase the efficiency of the computer system, proposing the change.

Behavior-based adaptation of computer systems

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Bad Schoenborn, Germany

Ralph Meiswinkel