Emc Corporation

Ralph L Specht, Jr

Natan Vishlitzky

Kendell Alan Chilton

Paul T Tirrell

Balasubramanian Krishnan

Wendy C Robbins-Kane

Helen Rolfe Ham

Joseph Gerard Mettee, Jr

James Owen Pearson

Peter T Swaim

James E Bampos

Michael Dean Gale

A computer-based method and computer program product for determining customer satisfaction and loyalty.

Method for scoring customer loyalty and satisfaction

A cabinet having a plurality of rack mountable chassis. One portion of such chassis has directors and electrically interconnected memory and another portion of such chassis has a plurality of disk drives. The plurality of chassis are electrically interconnected to provide a data storage system interface. A first one of such chassis includes a memory and a plurality of directors. A first plurality of the directors is adapted for coupling to a host computer/server. A second one of such chassis has a plurality of disk drives. Also includes are first electrical conductors for connecting the disk drives in the second chassis to a second plurality of directors in the first one of the chassis. A third one of such chassis includes a memory and a plurality of directors. The first plurality of the directors in the third one of the chassis are adapted for coupling to the host computer/server. A fourth one of such chassis has a plurality of disk drives. Second electrical conductors are provided for connecting the disk drives in the fourth of the chassis to a second plurality of directors in the third one of the chassis. Third electrical connectors are provided for electrically the memories in the first one of the chassis and the third one of such chassis to enable the first plurality of directors and the second plurality of directors in the first and third ones of the chassis to control data transfer between a host computer/server and a bank of disk drives as such data passes through the memories the first one of the chassis and in the third one of the chassis.

Data storage system cabinet

An electronic system has electronic equipment, and an electronic cabinet which houses the electronic equipment. The electronic cabinet includes a support structure which is configured to carry the electronic equipment, and a door panel which is configured to pivotally mount to the support structure. The door panel and the support structure define an opening through which a set of cables is configured to pass. The electronic cabinet further includes an assembly which is configured to manage the cables. The assembly includes a mounting bracket which is configured to mount to one of the support structure and the door panel at a location which is adjacent the opening, a section of flexible material which defines a set of grooves to hold the set of cables, and a fastener interconnected between the mounting bracket and the section of flexible material to fasten the section of flexible material to the mounting bracket.

Methods and apparatus for managing a set of cables

Growing community of inventors

Westborough, MA, United States of America

Ralph L Specht, Jr