Wells Fargo Bank, N.a.

Rajib Roy

Andrew J Garner, Iv

Daniel David

Nick A Maiorana

Controlling provision of a set of utilities by a financial institution. The method includes receiving, by a processor of a financial institution computing system associated with a financial institution, utility usage information from a set of utility meters associated with a plurality of customers of the utility company. The method includes determining a utility account balance for a customer of the plurality of customers based at least in part by an aggregate amount of utility usage used by the plurality of customers for a billing cycle by aggregating the received utility usage information for the billing cycle. The method includes determining that the utility account balance exceeds a threshold permitted past due amount. The method includes sending a stop signal to a utility meter associated with the customer, the stop signal instructing the utility meter to cut off provision of the utility to a property serviced by the utility meter.

Integrated utility distribution and automated billing

A method of distributing alerts based on received internet of things device information includes: receiving, by the alert routing system, first information from a first internet of things device relating to a first condition monitored by the first internet of things device, determining, by the alert routing system, that the first information corresponds to a first alert condition, generating, by the alert routing system, a listing of alert conditions, where the listing of alert conditions includes the first alert condition, receiving, by the alert routing system, second information from a second internet of things device relating to a second condition monitored by the second internet of things device, determining, by the alert routing system, that the second information corresponds to a second alert condition; and adding, by the alert routing system, the second alert condition to the listing of alert conditions.

Hierarchical, multifactor alert routing system and method

Alert routing system and methods are described. Alerts are received and aggregated from disparate internet-of-things devices. Alerts may be prioritized based on any combination of: source device-related factors, such as device purpose; subscriber-related factors, such as age, preferences, and restrictions; and subscriber device-related factors, such as ability to receive information in particular formats. In some instances, alerts are further prioritized based on the location of the system's components. Additionally, in some instances, alerts are queued for batch processing based, for example, on subscriber schedule and preferences.

Utility distribution and payment systems and methods are described in which a financial institution individually bills and collects from individual utility users and provides batch payment to the utility company. The financial institution facilitates the aggregate utility billing by agreeing with a utility company to serve as a billing service for a subset of utility and banking customers. The utility company provides the utility to the customers via smart meters located at the properties receiving the utility (e.g., the customer's home, business, or other property). The smart meters provides individualized usage information to both the utility company and the financial institution. At the end of a billing cycle, the financial institution sends one aggregate payment for all users of the subset to the utility company. The financial institution then collects funds from the utility customers associated with the batch payment by performing internal transfers within the financial institution.

Systems and methods of automatically adjusting a transfer amount to an account on a financial institution computer system associated with a network enabled property from one or more accounts associated with users of the property are described. The methods can include creating a first account on the financial institution computer system with the account designated for maintenance, repair, or replacement of the network enabled property, receiving or identifying a designated amount of money to automatically transfer periodically to the account associated with the property from the one or more accounts associated with users of the property, and creating an automated periodic transfer between the accounts. After receiving data comprising amount of use by one or more users, the method may further include updating the amount of the automated periodic transfer based on at least the designated amount and the data comprising the amount of use by the users.

Growing community of inventors

Charlotte, NC, United States of America

Rajib Roy