Verizon Patent and Licensing Inc.

Nortel Networks Corporation

Rajesh Tyagi

Bruce A Schofield

Indermohan S Monga

Mimi K Tam

A system may include a boundary-less machine-to-machine ('M2M') service layer, which may reside between an application layer and a core network layer. The boundary-less M2M service layer may allow M2M applications to interact with multiple applications (e.g., multiple M2M applications, multiple non-M2M applications, or a mix of both). The boundary-less M2M service layer may also allow M2M devices and applications to interact over various types of networks, such as wireless and wireline networks.

Boundary-less M2M service layer

A system, device, and method for managing service level agreements in an optical communication system uses an optical service agent to manage a service level agreement (SLA) for a user. The optical service agent can perform both real-time and off-line analysis for the user, and can interact with various network elements (including the core optical communication network) to handle billing, penalty, and other issues associated with a SLA breach. Among other things, the optical service agent may monitor and analyze a connection in real-time for determining SLA compliance, gather and maintain statistical information relating to a connection, analyze the statistical information off-line for determining SLA compliance, patterns, and trends, interact with a service provider to enforce penalty provisions in the SLA, interact with a service provider to negotiate a credit for services not provided by the service provider in accordance with the SLA, interact with a service provider to negotiate 'replacement' services for a breach of the SLA, interact with various network elements to rectify a breach of the SLA, interact with the service provider to dynamically modify the SLA based upon changing user requirements, and interface with a billing/accounting system to provide SLA-related information.

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Ayer, MA, United States of America

Rajesh Tyagi