Microsoft Technology Licensing, LLC

Microsoft Corporation

Rajesh Ramanathan

Amritansh Raghav

Eran Shtiegman

Pradipta Kumar Basu

Paul D Tidwell

Sundar Anantharaman

Nikhil P Bobde

Srivatsa K Srinivasan

Brian Scott Stucker

Adrian Potra

Ankit Tandon

Parag Samdadiya

Andreas Strebel

Marc Boyer

Anton W Krantz

Mahendra D Sekaran

Justin Michael Maguire

Tali Roth

Brandon V Taylor

Avronil Bhattacharjee

Danny Levin

Sriram K Parameswar

Ryan Edward Gregg

Yasuhiko Mori

Arulkumar Elumalai

Robert Osborne

Justin B Mahood

Craig M Combel

Kristian L M Andaker

Taketoshi Yoshida

Vinit Deshpande

Victor Erwin Romano

Jasdeep Singh Chugh

Giselli Panontini DeSouza Sana

Michael Trommsdorff

Rafael Barcelos

Linda Chen

Amit Gupta

Vadim Eydelman

Hubert Van Hoof

Liang-Yu Tom Chi

Christopher Chinwen Yu

Bimal Kumar Mehta

Lokesh Srinivas Koppolu

Gurdeep Singh Pall

Daniel Paul Costenaro

David Gray

Tim M Moore

David John Brennan

Ramesh Krishna Vyaghrapuri

Michael Anthony Faoro

Sachin C Sheth

James Edelen

Makoto Fukuda

Sumit Garg

Aditi Desai

Erik R Ashby

Li Shen

William L Looney

Stephen Hoyt Houchen

Radu Bacioiu

Fumiaki Yagi

Peter Kurt Allenspach

Frank Fitzlaff

Yusuke Bou

Aatif Awan

Kenzaburo Tamaru

Koichi Nakajima

Britta Burlin

Ellen Lizabeth Chisa

Jochen R Kunert

Dena Osherovich

Keiichi Yokoyama

Yoshiaki Hara

Russell P Bennett

Brian Stucker

Rafael Ferreira Barcelos

Ryan E Gregg

Linda R Chen

William Looney

Technologies are generally described for providing an email assistant for sorting through emails received at an email application. The email assistant may prioritize emails and group high and low priority emails separately to enable a user to quickly view and manage an email inbox. The email assistant may also provide suggestions on how to sort and manage emails in the inbox of the email application. The email assistant may observe a user's pattern of interactions with types of emails, and prioritize emails and suggest actions based on the user's interactions. The email assistant may be configured to automatically sort emails and provide management suggestions based on a detected scenario such as a user's return after a period of time away, a large influx of emails, and presence detection.

Email assistant for efficiently managing emails

An apparatus and method of operating a computer system is disclosed herein for rendering a user interface of an email service that includes a triage menu. In a user interface to an email service, an option to triage an email is rendered. In response to a selection of the option to triage the email, a triage menu is rendered that comprises a plurality of triage actions. At least one triage action of the plurality of triage actions corresponds to a service other than the email service. In response to a selection of the one triage action, triage information is communicated which indicates the selection of the one triage action to trigger a reminder in an application associated with the service.

Reminder service for email selected for follow-up actions

A message related to a first thread is received, and a fork in the conversation is identified. The received message is placed in a second thread and a display shows the fork and that the two threads are related.

Identifying relationships between message threads

A reminder service is disclosed herein receives action information indicative of an email selected for follow-up action in an email application. The reminder service identifies an additional application through which to surface a reminder about the follow-up action and communicates reminder information to the additional application with which to render the reminder.

In one embodiment, a user may transfer a multimodal conversation. A multimodal conversation may have a first mode communication session and a second mode communication session. A first user point of presence may execute a first transfer of the first mode communication session with a first partner point of presence from the first user point of presence to a first target point of presence. A second user point of presence may execute a second transfer of the second mode communication session with a second partner point of presence from the second user point of presence to a second target point of presence.

Multimodal conversation transfer

When a message is received, the recipient set in the message, as well as ancestor message identifiers, are analyzed. The received message is either placed in an existing thread in an existing conversation, or in a new thread in the conversation, based upon the analysis of the recipient set and the ancestor identifiers.

Deriving atomic communication threads from independently addressable messages

Policies are applied to specific data rather than to an entire computing device that contains the specific data. Access to the specific data is controlled by the policies utilizing various password or other authentication credential requirements, selective data caching, data transmission, temporary data storage, and/or pre-defined conditions under which the specific data is to be erased or rendered inaccessible. Policies may be defined by an administrator and pushed to a mobile computing device, whereat the policies are enforced.

Securing data usage in computing devices

An example computing device creates a resource module that acquires resource information relating to resources of the computing device and acquire quality of experience information corresponding to a quality of audio, and creates a roster module that displays a participant list including resource information relating to resources of a plurality of other computing devices connected to the teleconference and display quality of experience information corresponding to a quality of audio a user of each of the plurality of other computing devices experiences when connected to the teleconference. The device also creates a policy module configured to evaluate the resource information and quality of experience information acquired by the client resource module against rules of a teleconference policy and implement actions based on a determination that the computing device is non-compliant with one or more of the rules of the teleconference policy to control quality of audio during the teleconference.

Collaborative conference experience improvement

A system and methodology that facilitates management of user accessibility via a scheduling application is provided. A user can link or map interruptability levels to schedule entries, such as calendar entries or tasks thereby facilitating automatic communication management. Essentially, interruptability rules (and corresponding categories) can be associated to calendar entries and tasks thereby automating implementation of interruptability rules to manage communications received during calendar entries, tasks, meeting, appointments, etc.

Interruptibility management via scheduling application

In one embodiment, a user may transfer multimodal conversation. A multimodal conversation may have a first mode communication session and a second mode communication session. A first user point of presence may execute a first transfer of the first mode communication session with a first partner point of presence from the first user point of presence to a first target point of presence. A second user point of presence may execute a second transfer of the second mode communication session with a second partner point of presence from the second user point of presence to a second target point of presence.

Activity data generated during a day or other time period on one or more computing devices is collected and aggregated. The aggregated data is then presented through an activity review user interface. The activity review user interface can be presented on a large format display device, such as a projector or television. The activity review user interface can also be navigated using natural input methods, such as gesture and voice input.

Collecting, aggregating, and presenting activity data

A system controls forwarding of an incoming call. The system receives the incoming call directed to an original recipient. Forwarding settings are processed for routing the incoming call. In some embodiments, the forwarding settings may include a listing of at least one group having more than one member and at least one forwarding instruction based on the at least one group. In these embodiments, the incoming call is forwarded according to the at least one forwarding instruction to at least one first member and at least one second member of the at least one group. The forwarding settings may be based on a user's presence settings, subject to categorization rules, and/or utilize protocol extensions. In some embodiments, the system can map communication routing scenarios to a markup document, such as an XML document, that the system can use to implement team or forwarding call rules. In some embodiments, client devices can set preamble routing independent from the communication server.

Forwarding calls in real time communications

Architecture for enabling identification of a call party's representative during calls on behalf of the call party. The call representative is delegated to initiate or answer an IP call on behalf of the call party. An IP-telephony component initiates or answers the IP call by the call representative on behalf of the call party. The IP-telephony component can be an IP telephone, or any other suitable IP calling interface. An identification component presents a representation notification identifying the call representative to a connected call party. The representation notification can be displayed on a caller ID display on an IP phone, or can be displayed on a user interface of the personal computing device, for example. The calls can be point-to-point IP calls with a single participant, or can be conference calls with multiple participants, and can be performed with one or more suitable protocols.

Extensible realtime delegation for calls, conferences and collaboration

Growing community of inventors

Redmond, WA, United States of America

Rajesh Ramanathan