Accenture Global Solutions Limited

Rajesh Pappu

Rajendra Tanniru Prasad

Vijayaraghavan Koushik

Krupa Srivastava

Luke Higgins

VijayChandar Natesan

KrishnaKumar Dorai Rangarajan

David Golding

Radhu Selvaraj

Leon Whine

Lakshmi Paramasivam

Udayakumar Nagarajan

Parvatha Narayanan

Raanan Zion

Chandrasekhar Athinarayanan

Senthil Kumar Venugopal

Chetan Kumar Baikady

Sunder Sankararaman

Srinivasan Rangaswamy

Vijay Baskaran

Jeevak Balasubramaniam

Surender Subramanian

A device may receive an application for transforming legacy applications into low-code/no-code applications to be managed by a low-code/no-code platform, and may execute the application for a legacy application of the legacy applications. The device may process the legacy application, with a machine learning model, to identify one or more components of the legacy application to be managed by the low-code/no-code platform, and may transform the one or more components into one or more transformed components to be managed by the low-code/no-code platform. The device may implement the one or more transformed components in the legacy application to generate a transformed legacy application, and may perform one or more actions based on the transformed legacy application.

Utilizing a machine learning model to transform a legacy application to a low-code/no-code application

A device may communicate with a server to obtain historical ticket data. The device may generate a data model, based on the historical ticket data. The device may communicate with a client device to obtain ticket data relating to an issue associated with a project. The device may classify, using the data model, the ticket data into a ticket type. The device may generate, using the data model and based on the ticket type, a set of recommended resolutions for resolving the issue associated with the project. The device may select, from the set of recommended resolutions, a particular resolution based on a set of selection criteria. The device may automatically perform one or more actions to implement the particular resolution to resolve the issue associated with the project.

Automated ticket resolution

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Andhra Pradesh, India

Rajesh Pappu