International Business Machines Corporation

Rajesh Garg

Mahesh Viswanathan

Salman Abdul Baset

Hai Huang

Chunqiang Tang

Saiprasad Kolluri Venkata Sesha

Bijo Sebastian Kappen

Deepak Poola Chandrashekar

Ashu Gupta

Pranay Sanghvi

Mohamed Fazal Mohamed Feroze

Sumithra Ravichandran

MadhuSudhan Kagalavadi Ningaiah

Manojit Das

An approach is provided for configuring a service management (SM) tool. During an application deployment, a service registry receives a query from a tier of the application for a list of SM tools that provide a SM function. The service registry sends the list of SM tools to the application. Using an application programming interface (API) in an integration layer, (i) a user-selected SM tool included in the list of SM tools, (ii) a business criticality of the tier of the application, and (iii) parameters specifying the SM function are received. Using the API and based on the business criticality of the tier of the application, the selected SM tool is configured with the parameters specifying the SM function.

Application driven configuration of service management tools

A method of automating patching of a computer system includes determining whether a computer patch is available for a computer system of a customer, determining a patch management policy of the customer, determining a patch window of the customer based on the determined patch management policy, and directing application of the computer patch to the computer system at the determined patch window.

End-to-end patch automation and integration

Growing community of inventors

Bengaluru, India

Rajesh Garg