International Business Machines Corporation

Rajan Ravirajan

Jonathan Lenchner

Shang Qing Guo

Michael John Spisak

Joseph L Hellerstein

John Hudson Bailey

Kenneth David Christiance

Patrick B Heywood

Walter Canis

The invention enables server administrators (SAs) to improve their productivity and performance. With the methods and systems described herein, the prior art needed to search for appropriate tools for appropriate tasks is minimized and/or eliminated. Easier scripting and automation that does not require implementation across tools is provided. A consistent logical place is provided for all resources to be used. Standardization of tools enables improvements in service quality. Tools may be provided using one unambiguous authoritative data model, which eliminates data inconsistencies between sources. With the invention, updates to service delivery clients may be delivered more quickly. The invention also reduces costs for developing, deploying, and maintaining a tightly integrated service delivery client. Integration may be provided from the bottom up rather than after the fact. With the invention, common base objects are provided for events, problem and change records, and other system administration artifacts.

System and method for delivering an integrated server administration platform

Growing community of inventors

Apex, NC, United States of America

Rajan Ravirajan