Level 3 Communications, LLC

Raja Bhattacharjee

Craig Foucher

Kenneth W Dudley

Richard J Das

Aspects of the present disclosure involve systems, methods, computer program products, and the like, for providing a failover system and method for one or more collaboration conference web adapters. In general, the system and method allow for the movement of traffic or other communication packets associated with a collaboration conference from one adapter located in a first data center to another adapter located in a second data center. In one embodiment, the failover may occur in response to the detection or determination of a failure or loss of an operational state at an adapter of the system. In another embodiment, the failover may occur in response to a selection from an operations center to move the traffic to the selected adapter or second data center.

Method and system for failover of a data portion of a collaboration conference in a collaboration conference system

A method and system for receiving and executing a bulk provisioning job for a collaboration conferencing system is disclosed. In particular, the system receives a bulk provisioning request from a user of the system that includes a provisioning type and information file. The system utilizes the information file to correlate to additional subscriber data maintained in a database. With the information file, provisioning type, and additional subscriber data, the bulk provisioning system automatically creates one or more requests to the collaboration conferencing system to execute the bulk provisioning request. Further, the collaboration conferencing system may return a status and/or error in the bulk provisioning request to the bulk provisioning system.

Bulk job provisioning system

A method and system for monitoring the system health and/or integration of networks of a collaboration conferencing system of a telecommunications network is provided. In particular, a monitor system is provided that is associated with a telecommunications network to automate connection to a collaboration conferencing bridge that utilizes a plurality of collaboration conferencing systems. Through the automation of connecting to the conferencing bridge that is hosting the collaboration conference, the system may determine if one or more of the systems of the collaboration are underperforming when compared to performance standards for the systems. The connectivity or health information of the conferencing system may thus be measured and provided to a system administrator to identify the issues within the collaboration system to remedy to the detected issues.

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Broomfield, CO, United States of America

Raja Bhattacharjee