Google Inc.

Raj Agarwal

David Kliger Elson

Benjamin Ross

David Eisenberg

Kevin Jose Chavez

Sudeep Gandhe

Christa Wimberley

Systems and methods provides for dialog management in real-time rather than turn taking. An example method included generating first candidate responses to triggering event. The triggering event may be receipt of a live stream chunk for the dialog or receipt of a backend response to a previous backend request for a dialog shema. The method also includes updating a list of candidate responses that are accepted or pending with at least on of the first candidate responses, and determining, for the triggering event, whether the list of candidate responses includes a candidate response that has a confidence score that meets a triggering threshold. The method also includes waiting for a next triggering event without providing a candidate response when the list does not include a candidate response that has a confidence score that meets the triggering threshold.

Streaming real-time dialog management

Systems and methods provides for dialog management in real-time rather than turn taking. An example method included generating first candidate responses to triggering event. The triggering event may be receipt of a live stream chunk for the dialog or receipt of a backend response to a previous backend request for a dialog schema. The method also includes updating a list of candidate responses that are accepted or pending with at least on of the first candidate responses, and determining, for the triggering event, whether the list of candidate responses includes a candidate response that has a confidence score that meets a triggering threshold. The method also includes waiting for a next triggering event without providing a candidate response when the list does not include a candidate response that has a confidence score that meets the triggering threshold.

Systems and methods for annotating conversations between a user and an electronic assistant in a hierarchical manner are disclosed. An example system includes a data store of hierarchical annotation records. The hierarchical annotation records include root records and non-root records. Each root record has a conversation identifier and an annotation identifier. Each non-root record includes an annotation identifier and a parent identifier, the parent identifier being an annotation identifier of another record. At least some of the non-root records further include an annotation tag. The system generates a first new root record and first non-root records for an input dialog act and generates a second new root record and second non-root records for an output dialog act that is responsive to the input dialog act. At least one of the second non-root records includes an annotation tag linking back to a record of the first non-root records.

Hierarchical annotation of dialog acts

Systems and methods provide for dialog management in real-time rather than turn taking. An example method includes generating first candidate responses to a triggering event. The triggering event may be receipt of a live-stream chunk for the dialog or receipt of a backend response to a previous backend request for a dialog schema. The method also includes updating a list of candidate responses that are accepted or pending with at least one of the first candidate responses, and determining, for the triggering event, whether the list of candidate responses includes a candidate response that has a confidence score that meets a triggering threshold. The method also includes waiting for a next triggering event without providing a candidate response when the list does not include a candidate response that has a confidence score that meets the triggering threshold.

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Fremont, CA, United States of America

Raj Agarwal