Slack Technologies, Inc.

Salesforce, Inc.

Raissa Largman

Serguei Mourachov

Neil Walker

Mark Christian

Jason Klym

James Scheinblum

Richard Crowley

Danil Glinenko

Ratnadeep Bhattacharjee

Keith McKinley Adams

Leah Jones

Audrei Drummond

Milo Watanabe

Stephen Michael Hamrick

Karen Nguyen

Pooja Mehta

Lydia Gorham

Eden Ghirmai

Paul Lloyd

Ananya Yadav

Denis Sodol

Deep Bhattacharjee

Henry Robinson

Systems, apparatuses, methods, and computer program products are provided for managing geographically distributed data storage in a group-based communication system. In some embodiments, an apparatus physically located in a first geographic area defined by a first geographic boundary is provided. In embodiments, upon determining that an entity identifier associated with a message is associated with a geographic data storage policy, the apparatus is configured to transmit a geographic data residency message package comprising message data of the message to a geographic data residency server physically located within a second geographic area defined by a second geographic boundary. The second geographic area is associated with the geographic data storage policy. In some embodiments, the apparatus is configured to update the message data of the message with residency token data received from the geographic data residency server.

Methods, apparatuses, and computer program products for management of and search index generation based on geographically distributed data

Systems, apparatuses, methods, and computer program products are provided for managing geographically distributed data storage in a group-based communication system and for servicing deletion requests related thereto. In some embodiments, an apparatus physically located in a first geographic area defined by a first geographic boundary is provided. In embodiments, upon determining that an entity identifier associated with a message is associated with a geographic data storage policy, the apparatus is configured to transmit a geographic data residency message package comprising message data of the message to a geographic data residency server physically located within a second geographic area defined by a second geographic boundary. The second geographic area is associated with the geographic data storage policy. In some embodiments, the apparatus is configured to update the message data of the message with residency token data received from the geographic data residency server.

Methods, apparatuses, and computer program products for management of data deletion requests based on geographically distributed data

Media, method, and system for providing encryption key management for international data residency. Organizations using a group-based communication system can designate a particular geopolitical area where that organization's data can be stored and another geopolitical area (which may be the same or different) where encryption keys used to encrypt and decrypt that data should be stored. Users of that organization can post message or access messages previously posted on the group-based communication system from any geopolitical area, causing the system to automatically store and retrieve messages and encryption keys from the appropriate regions to allow the users to transparently access the group-based communication system while maintaining security and data residency requirements.

Encryption key management for international data residency

Updating object subscriptions based on trigger events is described. An indication of a trigger event, associated with an object, can be received from a client of a user. The object can be associated with current object data that is stored in a storage area of a subscription management system. The storage area can maintain the current object data for at least the object and a subscription list for client(s), wherein the subscription list for each of the client(s) comprises object identifiers corresponding to subscribed objects for each of the client(s). Based at least partly on receiving the indication of the trigger event and determining that the trigger event is associated with a modification to a subscription, the subscription list can be updated to generate an updated subscription list for the client and current object data for the subscribed objects identified within the updated subscription list can be provided thereto.

Updating object subscriptions based on trigger events

Subscriptions for object updates to be transmitted to a client device may be dynamically managed based on the occurrence of one or more trigger events at the client device, which causes the client device to transmit subscription modification requests to a computing platform configured to dynamically maintain object subscription lists for each of one or more client devices based at least in part on subscription modification requests received from each of the one or more client devices, to determine whether subscribed objects for a particular client device are current at the client device, and to transmit updates of subscribed objects in real-time upon determining that the particular client device does not comprise current object data.

Dynamic object update subscriptions based on user interactions with an interface

Various embodiments are directed to systems and methods for automatically distributing loads among computing devices involved in message delivery within a group-based communication platform. Embodiments utilize a status checker to monitor the relative health and/or utilization of various channel servers each servicing a group-based communication channel for communication among a particular group of client devices. Upon detecting that one or more of the channel servers exhibit failing health characteristics, the status checker may automatically reallocate the messaging load performed by the failing channel server to other servers, thereby redefining the group-based communication channel associated with a particular group to encompass the newly assigned channel server and minimizing the impact of the failed channel server on message distribution within the group-based communication channel.

Automated load distribution for a group-based communication platform

Growing community of inventors

San Francisco, CA, United States of America

Raissa Largman