Splunk Inc.

Rahul Gidwani

Mayank Agarwal

Joshua Walters

Eric Nathaniel Tschetter

Akash Dwivedi

Jonathan Dillman

John Bennett Wundes

Himanshu Gupta

A method of persisting and querying Real User Monitoring (RUM) data comprises grouping together spans associated with a user-interaction with a webpage or application that are ingested during a given time duration. The method also comprises generating one or more data sets each associated with an analysis modality using the grouped spans, wherein each analysis modality extracts a different level of detail from the spans. Further, the method comprises selecting, based on a first user query, a first analysis modality for generating a response to the first user query and accessing a data set that is associated with the first analysis modality. The method also comprises generating the response to the first user query using the data set associated with the first analysis modality, wherein the first user query requests information pertaining to a performance of the application in response to the user-interaction.

Multiple modalities of data collection and analysis for real-time monitoring (RUM) in a microservices-based architecture

Systems and methods are disclosed for efficiently uploading event data of a data intake and processing system and building journey instances using the uploaded event data in a distributed manner. Each journey instance is illustratively associated with a series of events within the event data occurring over a journey duration. For example, a cloud-based hosting system can implement a cloud-based distributed system that receives fragmented uploads of event data from the data intake and query system. Once received, the cloud-based hosting system can combine the event data from one or more uploads and re-stitch portions of the uploaded event data using a set of worker nodes to build journey instances.

Fragmented upload and re-stitching of journey instances detected within event data

A method of identifying exemplary spans associated with a real user session comprises aggregating ingested spans associated with user interaction with an application during the user session. The method also comprises segmenting the user session into chunks and storing each chunk with an identifier indicating a location of a respective chunk. Further, responsive to user-specified parameters included in a query, the method comprises accessing a chunk using a respective identifier and applying the user-specified parameters to spans in the chunk. Additionally, the method comprises rendering a waterfall visualization comprising exemplary spans associated with the user session, wherein the exemplary spans surface in response to the applying the user-specified parameters to the plurality of spans in the chunk.

Surfacing and displaying exemplary spans from a real user session in response to a query

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Oakland, CA, United States of America

Rahul Gidwani