Wipro Limited

Rahul Arya

Arindam Chatterjee

The present disclosure discloses method and a user intent identification system for identifying user intent from user statements. The user intent identification system receives input statement provided by a user from a Natural Language Understanding (NLU) engine. The input statement is processed to remove one or more irrelevant content. A plurality of features for each word in the processed input statement is extracted. The plurality of features comprises Parts of Speech (POS) label, dependency parse tree and word embeddings. The user intent determination system predicts class for each word in the processed input statement from a plurality of predefined classes using a neural network model. The neural network model predicts class for each word based on input vector generated for the each word based on the plurality of features. Thereafter, the user intent is identified based on class predicted for each word in processed input statement.

Method and system for identifying user intent from user statements

A method an system for extracting factoid associated words from natural language sentences is disclosed. The method includes creating an input vector that includes a plurality of parameters for each target word in a sentence. For a target word, the plurality of parameters includes a Part of Speech (POS) vector, a word embedding, a word embedding for a head word of the target word, a dependency label, and a semantic role label. The method includes processing for each target word, the input vector through a trained neural network and assigning one or more factoid tags to each target word in the sentence. The method includes extracting text associated with factoids from the sentence based on the one or more factoid tags. The method further includes providing a response to the sentence inputted by the user based on the text associated with the factoids.

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Gwalior, India

Rahul Arya