Unitedhealth Group Incorporated

Rafael Campos Do Amaral E Vasconcellos

Rick A Hamilton, Ii

Gregory J Boss

Garry Choy

Kerrie Lamont Holley

Various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing predictive data analysis operations. For example, certain embodiments of the present invention utilize systems, methods, and computer program products that perform predictive data analysis operations by an end-to-end machine learning framework that performs at least the following steps/operations: (i) a service request data object is processed by a diagnosis prediction machine learning model to generate a probabilistic diagnosis data object, (ii) the probabilistic diagnosis data object is processed by the hybrid diagnosis-provider classification machine learning model to generate a variable-length classification for the service request data object, and (iii) the variable-length classification is processed by a telehealth visit recommendation scoring machine learning model to generate a telehealth visit recommendation score for the service request data object.

Transfer learning techniques for using predictive diagnosis machine learning models to generate telehealth visit recommendation scores

There is a need to automatically provide one or more electronic documents to the user. In one example, embodiments comprise, generating a facility visit data object for a user describing one or more facility attributes for one or more facilities associated with a potential visit from the user. One or more electronic documents may be determined to be retrieved based at least in part on the facility visit data object. One or more user interaction electronic document data objects may be generated to enable interaction between the user and the one or more electronic document data objects. One or more modified user interaction electronic document data objects may be received and may be provided to one or more facility computing entities in response to one or more trigger events.

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Plymouth, MN, United States of America

Rafael Campos Do Amaral E Vasconcellos