International Business Machines Corporation

R Brant Ruggles

Michael J Dockter

Joel Frank Farber

Randal James Richardt

Michael Leon Pauser

A computer system responds to a user query by providing a screen which displays a response that is influenced by prior expressed preferences of the user. The computer system includes a knowledge base of data pertaining to one or more subjects. The system monitors a user's entries and records priority information regarding data preferences of the user. Upon receiving a user's query regarding a selected subject in the knowledge base, the system selects a template for responding to the user's query. The template contains both fixed and variable fields and the system inserts replacement data in the variable fields. The replacement data is selected in accord with recorded priority information relating to the selected subject. The priority information enables a sorting of the replacement data so as to provide data to the user which is inferentially related to the user's prior entry history.

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Morgan Hill, CA, United States of America

R Brant Ruggles