Paypal, Inc.

Quan Jin Ferdinand Tang

Yuzhen Zhuo

Hewen Wang

Zhe Chen

Jiyi Zhang

Xiaodong Yu

Van Hoang Nguyen

Mandar Ganaba Gaonkar

Solomon Kok How Teo

Omkumar Mahalingam

Sandro Cavallari

Kenneth Bradley Snyder

Shanshan Peng

Jiazheng Zhang

Gautam Vasappanavara

Hong Qian

Runmin Wen

Chun Kiat Ho

Kim Dung Bui

Kai Xie

Rushik Navinbhai Upadhyay

Rey Neo

Harsha Singalreddy

Francesco Gelli

Shek Hei Wong

Quan Anh Nguyen

Serafin Trujillo

Long Phi Huynh

Panpan Qi

Fei Pei

Hans Tananda

Lei Xu

Amit Nahata

Systems/techniques for facilitating context-enhanced category classification are provided. In various embodiments, a system can access a first textual description of a product or service. In various aspects, the system can identify, via execution of named entity recognition, one or more keywords in the first textual description. In various instances, the system can access, from a set of queryable databases, one or more second textual descriptions that respectively correspond to the one or more keywords. In various cases, the system can generate, via execution of word embedding, a first numerical representation of the first textual description and one or more second numerical representations of the one or more second textual descriptions. In various aspects, the system can identify, via execution of a machine learning classifier, a category label for the product or service, based on the first numerical representation and the one or more second numerical representations.

Context-enhanced category classification to generate product category labels used to conduct electronic transactions based on regulatory restrictions

Methods and systems are presented for bot detection. A movement of a pointing device is tracked via a graphical user interface (GUI) of an application executable at a user device. Movement data associated with different locations of the pointing device within the GUI is obtained. The movement data is mapped to functional areas corresponding to a range of the different locations of the pointing device within the GUI over consecutive time intervals. At least one vector representing a sequence of movements for at least one trajectory of the pointing device through one or more of the functional areas and a duration the pointing device stays within each functional area is generated. At least one trained machine learning model is used to determine whether the sequence of movements of the pointing device was produced through human interaction with the pointing device by an actual user of the user device.

Two-sided machine learning framework for pointer movement-based bot detection

Methods and systems are presented for translating informal utterances into formal texts. Informal utterances may include words in abbreviation forms or typographical errors. The informal utterances may be processed by mapping each word in an utterance into a well-defined token. The mapping from the words to the tokens may be based on a context associated with the utterance derived by analyzing the utterance in a character-by-character basis. The token that is mapped for each word can be one of a vocabulary token that corresponds to a formal word in a pre-defined word corpus, an unknown token that corresponds to an unknown word, or a masked token. Formal text may then be generated based on the mapped tokens. Through the processing of informal utterances using the techniques disclosed herein, the informal utterances are both normalized and sanitized.

Systems and methods for formatting informal utterances

Systems and/or techniques for facilitating image forgery detection via pixel-metadata consistency analysis are provided. In various embodiments, a system can receive an electronic image from a client device. In various cases, the system can obtain a pixel vector and/or an image metadata vector that correspond to the electronic image. In various aspects, the system can determine whether the electronic image is authentic or forged, based on analyzing the pixel vector and the image metadata vector via at least one machine learning model.

Image forgery detection via pixel-metadata consistency analysis

Techniques are disclosed relating to determining whether to authorize a requested action based on whether an entity is an automated computer. In some embodiments, a computer system tracks, at a user interface of a computing device, a sequence of pointer movements. The computer system maps, based on coordinate locations of pointer movements in the sequence, respective movements in the sequence to a plurality of functional areas. Based on the mapping, the computer system generates a movement graph and determines, based on the movement graph, whether an entity associated with the sequence of pointer movements is an automated computer. In response to receiving a request to authorize an action at the computing device, the computer system generates, based on the determining, an authorization decision for the action and transmits the authorization decision to the computing device. Determining whether the entity is an automated computer may advantageously prevent fraudulent activity.

Pointer movement modelling for entity classification

Systems and/or techniques for facilitating image forgery detection via headpose estimation may include a system that can receive a document from a client device. The system can identify, by executing a first trained machine learning model, an object that is depicted in the document. The system can determine, by executing a second trained machine learning model, a pose of the object. The system can determine, by executing a third trained machine learning model, whether the document is authentic or forged based on the pose of the object. The system can, in response to determining that the document is forged, transmit an unsuccessful validation message to the client device.

Image forgery detection via headpose estimation

A liveness detection system uses a combination of interactive and silent tests to verify physical presence of a live person at a client device. The system superimposes a box on a live video of the space in front of the client device and instructs the user to move to a position that places his or her face within the box. While the user's face is within the box, the system captures a sequence of frames from the video while an amount of illumination cast on the user's face is switched between bright and dark levels according to a random, semi-random, or predefined flash sequence. The system analyzes the resulting sequence of frames to confirm that the user's head pose is consistent with the location of the box, and that changes in brightness of the image of the user's face across the captured frames are consistent with the flash sequence.

Interactive silent liveness detection

Systems and methods for user-agent anomaly detection are disclosed. In one embodiment, a user-agent string may be embedded into a numerical data vector representation using a sentence embedding algorithm (e.g., FastText). A predictive score may be calculated based on the numerical data vector representation and using a probability distribution function model that models a likelihood of occurrence of the observed user-agent based on patterns learned from historic payload data (e.g., a Gaussian Mixture Model). The predictive score may be compared to a threshold and, based on the comparison, it may be determined whether the user-agent is fraudulent.

User-agent anomaly detection using sentence embedding

Systems and methods for emulator detection are disclosed. In one embodiment, a user agent string may be embedded into a first numerical data vector representation. Hardware characteristics of a client device corresponding to the user agent may be embedded into a second numerical data vector representation. Based on the first numerical data vector representation of the user agent and the second numerical data vector representation of the hardware characteristics, and their consistency, the client device may be determined to be an emulator or a non-emulator device.

Emulator detection using user agent and device model learning

Systems and methods are presented for providing a response to a user query. Reception of a user query is detected. An augmentation machine learning model is utilized to determine one or more variations of the user query that correspond to a semantic meaning of the user query. A plurality of response candidates is determined that correspond to the user query by comparing the user query and the one or more variations of the user query to a plurality of documents. A final response candidate is determined from the plurality of response candidates based on utilizing a semantic machine learning model to perform a semantic comparison between the plurality of response candidates and at least the user query.

Systems and methods for determining a response to a user query

Aspects of the present disclosure involve systems, methods, devices, and the like for user identification using Artificial Intelligence, Machine Learning, and data analytics. In one embodiment, a verification system and method is introduced that can provide user authentication using parallel modeling for face identification. The verification system used includes a face identification module for use in the identification and verification using parallel processing of a received image with a claimed identity. The parallel processing includes an ensemble of machine learning models processed in parallel for optimal performance.

Ensemble method for face recognition deep learning models

Techniques are disclosed relating to determining whether document objects included in an image correspond to known document types. In some embodiments, a computing system maintains information specifying a set of known document types. In some embodiments, the computing system receives an image that includes objects. In some embodiments, the computing system analyzes, using a first neural network, the image to identify a document object and location information specifying a location of the document object within the image. In some embodiments, the computing system determines, using a second neural network, whether the document object within the image corresponds to a document type specified in the set of known document types, where the determining is performed based on the location information of the document object. In some embodiments, disclosed techniques may assist in automatically extracting information from documents, which in turn may advantageously decrease processing time for onboarding new customers.

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Singapore, Singapore

Quan Jin Ferdinand Tang