Zuora, Inc.

Opengov, Inc.

Pushkala Pattabhiraman

Levon Stepanian

Pritesh Parekh

Oleg Mikheev

Joshy Austin

Marco Gagliardi

Marc Aronson

Dmitri Medvedev

Ashwani Wason

Jono Spiro

Vishal Biyani

Shown is single sign-on support access to tenant accounts in a multi-tenant service platform involving a proxy user account in an identity provider for a tenant account on the service platform having security metadata associated therewith, mapping in the identity provider maps a support user to a proxy user identifier, a corresponding security endpoint in the service platform and mapping of the proxy user account identifier to the tenant account and security metadata. The identity provider authenticates a request to access the tenant account on the service platform, obtains the security credentials for the proxy user identifier, and sends a security assertion with the proxy user identifier and the security metadata to the security endpoint. The endpoint receives and validates the security assertion against the mapping for the proxy user identifier to the tenant account and the security metadata in the service platform, and permits access by the support user to the tenant account in the service platform.

System and method for single sign-on technical support access to tenant accounts and data in a multi-tenant platform

The present disclosure provides techniques for configuring and provisioning a tenant for testing microservices in a multi-tenant instance. Code is committed for a modified microservice, and a configuration is received for a production tenant of the multi-tenant instance. The configuration is updated to include a reference to the updated microservice, and then provided to a provisioner that provisions a test tenant based on the configuration. The microservices for the test tenant are compared with versions in a code version management system and updated, then a reference to the test tenant is provided to a developer to test the modified microservice. The test tenant may be deprovisioned after a predetermined amount of time, by a command of the developer, or other automated method.

Method and system for synchronous development and testing of live, multi-tenant microservices based SaaS systems

Systems, methods and media are shown for equitable job processing of asynchronous messages for multiple tenants in a multi-tenant platform that involve receiving messages of a given message type in an input buffer from at least one front end tier (FET) device, providing messages of the given message type from an output buffer to at least one back end tier (BET) device, determining a priority weight W for each message in the input buffer based on a tenant identifier and message type for the message, and evaluating the priority weight W for the message and delaying the message if the priority weight W is below a priority threshold and moving the message to the output buffer if the priority weight W is not below the priority threshold.

System and method for equitable processing of asynchronous messages in a multi-tenant platform

Growing community of inventors

Fremont, CA, United States of America

Pushkala Pattabhiraman