Vmware, Inc.

Workspot, Inc.

Puneet Chawla

Jad Chamcham

Amitabh Bhuvangyan Sinha

Robert Zeljko

Abhijeet Kumar

Christopher N Thomas

Yatin Vasavada

Daniel James Beveridge

Scott Howard Davis

Gerald C Chen

Jennifer-Ann M Anderson

Patrick Lin

Junaid Qurashi

Amit J Patel

Frank Stephen Taylor

Ke Jin

Guang Yuan Li

Keith Johnston

A system and a method are disclosed for managing information technology (IT) infrastructure. Client devices interact with applications of an enterprise that may be hosted in data centers of the enterprise or as software as a service (SaaS) applications. An IT management system receives session information from client devices. The session information describes interactions of client devices with applications, for example, response time of applications for each interaction. The IT management system analyzes the session information received from various client devices to identify issues with IT infrastructure. The IT management system generates warning messages describing the issues identified and sends them for review, for example, by a system administrator.

Managing information technology infrastructure based on user experience

Methods, systems, and techniques for facilitating access to content stored remotely, for example, as part of a virtual machine infrastructure or elsewhere in a networked environment, using a uniform mechanism are provided. Example embodiments provide an Enhanced Virtual Desktop Management Server/System with a Content Abstraction Layer which enables users to access their data stored as part of a virtual machine environment, or replicated otherwise on a network, using a generic API. The API can be incorporated into a web browser or other third party interface to provide access to the users' data without needing to remote a bitmap representation of a virtual desktop display. Accordingly, users can access their data, applications, and settings regardless of the type of access device and regardless of whether the corresponding virtual desktop is running in the data center, provisioned in the datacenter but running on a client device, or not running at all.

Independent access to virtual machine desktop content

In one embodiment, a method includes establishing a session to a remote desktop determined for a user of a client device. The session allows the client device to remotely access the remote desktop to have one or more services performed for the user of the client device using resources of the remote desktop. The client device sends a request for a service in the one or more services to be performed on the remote desktop in the session and receives a result set determined from the service being performed by the remote desktop. A native viewer for the client device is determined based on a type of the result set. The native viewer is then invoked to display the result set.

Native viewer use for service results from a remote desktop

Accessing virtual disk content of a virtual machine without running a virtual desktop

A system and method are disclosed for adaptive authentication. An access control system stores policies for an enterprise, where each policy specifies a type of access control. The type of access control includes one or more security rules, which may specify authentication procedures, allowable behaviors, or both. The access control system stores a mapping from contexts of requests to interact with applications and access control policies. When a user requests access to an application associated with the enterprise via a client, the access control system receives the context of the request. The access control system selects an access control policy for the context of the request. The access control system sends access control information from the access control policy selected to the client. The client interacts with the user to perform the authentication.

Context-based authentication of mobile devices

A plurality of virtual machines (VMs) is established and maintained by virtualization software on one or more physical servers. Desktop management software operates to provide the VMs to remote users as virtualized desktops. The desktop management software includes a connection broker, that allows a remote user to select a type of virtualized desktop and initiate a desktop session. The desktop management software further includes lease management functionality, that ensures users are provided access to a particular virtualized desktop for only a fixed period of time. In addition, the desktop management software provides an administrative console, which allows an administrator to set various parameters, including QoS parameters, and parameters specifying the resources allocated to each user. The desktop management software interacts with lower level software to provide load-balancing functionality, that adjusts the resources provided to each VM based on the needs of the VM. The load-balancing functionality also ensures that QoS parameters are met, and that the parameters specifying the maximum resources allocated to each user are not exceeded.

Virtualized desktop allocation system using virtual infrastructure

Accessing virtual disk content of a virtual machine using a control virtual machine

A method for managing storage for a desktop pool is described. The desktop pool includes a plurality of virtual machines (VMs), each VM having at least one virtual disk represented as a virtual disk image file on one of a plurality of datastores associated with the desktop pool. To identify a target datastore for a VM, a weight of each datastore is calculated. The weight may be a function of a virtual capacity of the datastore and the sum of maximum sizes of all the virtual disk image files on the datastore. The virtual capacity is a product of the data storage capacity of the datastore and an overcommit factor assigned to the datastore. The target datastore is selected as the datastore having the highest weight. The VM may is moved to or created on the target datastore.

VDI Storage overcommit and rebalancing

A plurality of virtual machines (VMs) is established and maintained by virtualization software on one or more physical servers. Desktop management software operates to provide the VMs to remote users as virtualized desktops. The desktop management software includes a rule engine that can be used to automate the policies of the organization. The rule engine manages the data center by controlling virtual infrastructure operations, such as power-on, power-off, suspension, and migration operations. The rule engine uses an event-condition-action paradigm, wherein an event causes a virtual infrastructure operation, possibly contingent on a condition. The rule engine provides for time-based scheduling of events in addition to system-based operations, which are triggered by events such as user logon and user logoff. The rule engine may also include the ability to automate the process of changing the properties of the virtual machines in a timely fashion.

Rule engine for virtualized desktop allocation system

Growing community of inventors

Sunnyvale, CA, United States of America

Puneet Chawla