Microsoft Technology Licensing, LLC

Pu Zhao

Xu Zhang

Dongmei Zhang

Zhangwei Xu

Qingwei Lin

Li Yang

Liqun Li

Xiaofeng Gao

Yu Kang

Rulei Yu

Jian Sun

Bo Qiao

Pochian Lee

According to implementations of the subject matter described herein, there is provided a solution of providing a health index of a service. In this solution, a plurality of incident information sets associated with a plurality of services are obtained. The plurality of services are provisioned in a computing environment. An incident information set indicates at least one incident reported during operation of a service. Respective health indices are determined for the plurality of services based on respective ones of the plurality of incident information sets and a health classification policy. The respective health indices indicate respective health statuses of the plurality of services and being determined from a same health index range. Through unified use of incident information, the determined health indices can indicate universal and consistent health statuses for different services.

Health index of a service

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Redmond, WA, United States of America

Pu Zhao