American Express Travel Related Services Company, Inc.

Ally Financial Inc.

Premkumar Manivannan

Sathish B Muthukrishnan

Nageshwara R Chirravuri

Sibish Neelikattil Basheerahammed

Sastry V S M Durvasula

Priyadarshini Koul

John G Bruno

Ashish Kumar

Sibish Basheer

Ravi Govindasamy

Varun Sood

Sohail Zafar

Sastry Vsm Durvasula

Harish R Naik

David Wolf

Philip Norman

Robert Wilmes

Anuj K Mathur

Patrick Vondette

Spencer Cremers

Amit Prakash Gupta

Timothy Edwards

A contextual services delivery system that may deliver different contextual services to a smartphone and/or a POS terminal in response to a context environment, which can provide a user with a customized contextual services experience. In one embodiments, the system may be configured to identify a mobile device of a user entering a store location based on a POS terminal detecting the mobile device. The system can cause a display of an inventory of products for the store location and receive a selection of a product. A payment amount for the product can be displayed on the mobile device. An additional product can be selected based on a context characteristic of the product. An update for the additional product can be displayed on the mobile device. An acceptance of the additional product from the mobile device can be received. The payment amount is modified at the POS terminal.

Linking a context environment to a context service

Methods, systems, and devices are described. A user journey may be initiated by a user device, and a trace may be generated for the user journey. The trace may include one or more spans that each correspond to at least one service of a set of services that provide functionality to the user journey (e.g., as components of an application). Based on the generated trace including the one or more spans, both diagnostic information and user-specific transaction information may be collected for the user journey. For example, the diagnostic information may include information associated with a service (e.g., how long the service took to complete) and the user-specific transaction information may include information related to the user, such as a location of the user, a type of device used for a transaction, among other examples. The diagnostic information and user-specific transaction information may be stored and processed by a system.

Distributed tracing techniques for acquiring business insights

A consumer may enroll in an event gamification system. An event listener may detect an event. The event gamification system may determine that the event qualifies for a game in which the consumer is enrolled. The event gamification system may transmit an achievement notification to the consumer as soon as the event occurs. The game may be displayed in a GUI on a consumer device. The consumer may be rewarded for completing the achievements in the game. Also, a server computer receiving a plurality of data sets that represent visually perceptible elements for a plurality of host web pages, wherein each of the plurality of host web pages displays an active link associated with a product on a merchant web page. The server automatically generating composite web page from: i) the particular data set associated with the particular host web page and the particular set of visually perceptible elements and ii) the related electronic content associated with the product from the merchant web page.

Event gamification in real time

A contextual services delivery system may comprise a services repository containing services instructions and a contextual services delivery module. The contextual services delivery module may deliver different contextual services to a smartphone and/or a POS terminal in response to a context environment, in order to provide a user with a customized contextual services experience.

A method comprises receiving, by a computer-based system for processing a transaction, a notification that a transaction account holder has taken an action, taking, in near real time, an action in response to the action taken by the transaction account holder, and/or communicating with a web-client associated with the transaction account holder in response to the action taken by the transaction account holder. The communicating with the web-client may occur in near real time.

Transactions with reward points

A method comprises transmitting, by a merchant web-client, a signal using a low energy consuming device, wherein the signal may be received by a transaction account holder web-client, wherein the signal may carry content associated with a merchant, and wherein the merchant is associated with the merchant web-client, and/or receiving, by the merchant web-client, a response from the transaction account holder web-client, wherein the response may be transmitted by the transaction account holder web-client to the merchant web-client using the low energy consuming device. The content may comprise an advertisement associated with an item offered for sale by the merchant.

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System and method for contextual services experience

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Phoenix, AZ, United States of America

Premkumar Manivannan