Avaya Inc.

Prem Sumetpong

David Gray Boyer

Shabbir Amirali Khakoo

Vipul Kishore Lalka

Levent Sasmazel

Anand Bernard Alen

Bharanidharan Ramachandran

Aparna Govindaraju

Gregory Alan Johns

Latha Ravishankar

Kathiresan Deivasagayam

Balasubramaniam Palanisamy

Ramakanth Damodaram

Methods and systems are provided for automatically securing account access by verifying account information with an email provider. The methods and systems automatically determine whether provided login identification and account information, in the form of an email address, is valid by a server requesting validation information from the email server of the email address. The request is automatically provided, as a background process, in response to receiving login credential information entered by a user. The email server can provide verification of the email address, whether a password associated with the email address has changed, or if the request bounces. Push notifications may be utilized by the email server to notify registered entities of any changes to login credential information associated with an account. The methods provided secure account access and active sessions subsequent to an email account owner changing a password or terminating the email account.

System and method for securing account access by verifying account with email provider

A method and apparatus are provided that evaluate a number of different sources of presence information to determine a presence status of a user. The presence status of a user is determined by obtaining presence information from a plurality of presence data stores; translating the obtained presence information from at least one of the presence data stores into a standard format; and determining the presence status of the user based on the obtained presence information. Presence information can also be based on user-specified rules. Presence information is obtained from a number of presence data stores and the presence status of a user is determined based on one or more rules that are applied to the obtained presence information. The rules may include, for example, aggregation rules that determines the presence status based on one or more of the obtained presence information or filter rules that determine who may receive the presence status.

Programmable presence proxy for determining a presence status of a user

A method and apparatus are disclosed for delivering voice mail messages to one or more intended recipients with an indication of the presence of the sender. A message recipient can automatically respond to a voice mail message using a desired form of communication. The presence server can provide presence information across domains so that a user in one domain can automatically obtain presence information and respond to a user in another domain. A client-side presence enabled voice mail application process (i) retrieves voice mail messages from a voice mail server of a user, (ii) queries a presence server to determine the presence of the sender of each retrieved message, and (iii) presents the retrieved voice mail message(s) to the recipient with an indication of the presence of the sender. In addition, the disclosed presence enabled voice mail application process allows the message recipient to automatically respond, for example, by an email, instant message or telephone call to a device where the sender is believed to be present.

Method and apparatus for delivering a voice mail message with an indication of the presence of the sender

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Hazlet, NJ, United States of America

Prem Sumetpong