Dell Products Inc.

Praveen S Lalgoudar

Rushyendra Velamuri

Vaideeswaran Ganesan

Pandiyan Varadharajan

Abhishek Gupta

Robert B Jacoby

Sandeep Venkatesh Pai

Nikhil S

Winston X Fernandes

Rekha M S

Vinay Sawal

Raveendra Babu Madala

Santosh Hanamant Gore

Anusha Bhaskar

Muniswamy Setty K S

Chandrasekhar Revuri

Harish Babu

Chandrasekhar R

Rekha Ms

Gurudath Harikrishna Shenai

Nidhi Kant Arora

Saujanya Golwelkar

Systems and methods take into account the criticality of workloads, the warranty needs of workloads, the warranty available time, and the lifetime of a workload to provide an optimal solution that ensures servers are used to highest extent. The warranty health of servers is computed and categorized as critical, warning, or healthy based on the number of days remaining in warranty. Workloads are tagged as short-term or long-term workloads. Workloads are also classified based on criticality. The quarantine mode for proactive high availability of servers is divided into multiple modes, including a long-time, critical-workload quarantine mode, a critical-workload quarantine mode, and a standard quarantine mode. Servers that are in quarantine mode are assigned new workloads based upon the warranty health, workload term, and workload criticality.

Distribution of workloads in cluster environment using server warranty information

Systems and methods provide customers with a need-based warranty using a deep learning neural network. After categorizing, a customer need is mapped to a warranty type based on the SLA needs. Warranties may then be suggested based on customer need. In another embodiment, systems and methods detect an optimal warranty based on part failure and performance of a server. A mean time to resolve or replace can be minimized in future failure instances by comparing the derived replacement time with available warranty offerings to identify potential deviations and thereby recommend an optimal warranty from the available offerings. In a further embodiment, systems and methods identify and offer additional service contracts for vender services. A warranty proposer looks for warranty types that are emitted by a warranty-types analyzer and by a technical-support analyzer. The overlapping warranty offers are provided to customers.

System and method for warranty customization based on customer need and part failure rate

A system and method are disclosed for performing, by a processor of an information handling system, an inventory of updateable components of the information handling system. The system and method also includes retrieving an update path catalog for the updateable component and determining published updates between a current version and a target version of the updateable component according to the update path catalog. In addition, the system and method includes determining update recommendations based on the published updates between the current version and the target version. Finally, the system and method includes consolidating the update recommendations into the consolidated update recommendation according to a criterion.

Dynamically consolidating applicable updates into an update recommendation

Custom-tailored warranties are provided with improved service level agreements (SLA) based upon an estimated turnaround time for service and/or parts. The turnaround time is calculated using an artificial intelligence or machine learning engine considering parameters such as the transit time from the nearest service centers and warehouses, the availability of service engineers at the service centers, and the availability of replacement parts in the warehouse. A custom-tailored warranty also may be offered for a specific customer-selected SLA if supported by the estimated turnaround time for the location. A warranty recommendation may be based on device location for data centers in multiple locations. A Location-Based Warranty Monitor (LBWM) provides fine-grained warranty suggestions and Un-bound Warranty Tokens (UWTs) can be bound to a system to assign a warranty with a desired. SLA.

System and method for warranty customization based on device location and proximity to service center

An information handling system includes a basic input/output system (BIOS) that performs a firmware boot operation. During the firmware boot operation, the BIOS determines whether a driver pack management controller setting is enabled within a baseboard management controller of the information handling system. In response to the driver pack management controller setting being enabled, the BIOS copies a binary utility from the baseboard management controller to a system memory, and creates an operating system specific platform binary table to point to the binary utility on the baseboard management controller. In response to the operating system being initialized, a processor invokes the binary utility, mounts a memory partition of the baseboard management controller as a virtual drive of the operating system, and executes the operating system specific binary stage under a fixed globally unique identifier to install a driver pack.

System and method for updating host operating system drivers from a management controller

According to one embodiment, a system includes a signaling connector comprising one or more wires. Each wire is capable of transmitting signaling between first and second components of an information handling system. A light-pipe is provided with the signaling connector. The light-pipe is capable of conveying light from one end of the signaling connector to another end of signaling connector so that the signaling connector can be traced.

Connector tracing

Some embodiments are directed to a method, corresponding system, and corresponding apparatus for handling Quality of Service (QoS) for one or more network file shares associated with one or more Network Attached Storage (NAS) servers. Some embodiments may determine an actual value for a QoS parameter for network file shares, through a benchmark test procedure. Some embodiments may assign a QoS policy to the network file shares. Some embodiments may associate the QoS policy with the QoS parameter. Some embodiments may control the QoS policy at the NAS servers. Some embodiments may determine a current speed capability of one or more network interface controllers (NICs) associated with the NAS servers. Some embodiments may also compare the current speed capability of the NICs to the given actual value for the given QoS parameter resulting from the benchmark test procedure.

Method for prioritizing throughput for network shares

A longitudinal insertion adapter includes an adapter socket assembly having a first end, a second end and a first set of electrical contacts. The adapter socket assembly is configured to accept a circuit card edge connector. At least one of the first and second ends has a void for accepting longitudinal insertion of the circuit card. The adapter further includes an edge connector assembly fixedly attached the adapter socket assembly. The edge connector assembly has a second set of electrical contacts arranged to couple electrically when the edge connector assembly is inserted into a fixed connector socket. The adapter socket assembly is fixedly attached to the edge connector assembly. Each contact of the first set of contacts is electrically coupled to a corresponding one of the second set of contacts.

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Bengaluru, India

Praveen S Lalgoudar