3com Corporation

Hewlett-packard Development Company, L.P.

Prasoon Saurabh

Anoop Tripathi

Jaideep Abichandani

Vikas Vashisht

Ashish Sardesai

Vinod Abbavaram

A method and system for remotely accessing an intelligent IP telephony device is provided. Information about at least one IP telephony device associated with a user is stored in a database. The database is accessible to a user through a secured environment. From a remote location, the user may logon to the database and select one or more actions to be performed on any of the IP telephony devices to which they have access.

Performing operations on IP telephony device from a remote client

The present invention presents a method and system for upgrading a live system. With the benefits of this invention a live system can be upgraded to a new version and then tested without significant downtime. If the upgrade fails the system can continue to run on a backed-up environment until the upgraded components are fixed, or the system can be rolled back to its original version.

Method and system for performing a live system upgrade

Performing operations on IP telephony devices from a remote client

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Naperville, IL, United States of America

Prasoon Saurabh