Amazon Technologies, Inc.

Prasanna Subash

Nathan Bartholomew Thomas

Malcolm Russell Ah Kun

Zhenghong Sun

Gopala Krishna Ambareesh

Ian W Freed

Varun Verma

Salman Aftab Paracha

Aby Thomas Angilivelil

Nakul Namdeo Dhande

Jeffery David Wells

Divij Vaidya

Hakimuddin Hanif

Brian Scott Waters

Jonathan Leonard Da Silva

Anshuk Chakraborty

Lihao Wang

Harshit Kumar Tiwari

Ankur Goyal

Venkatesh Velaga

Chao Li

James Henry Baker, Iii

Imtiaz Ahmed

Alexey A Nikitin

Anand Krishnamoorthy

Uday Bheema

Himesh Pandya

A computer server controls access to a hosted service using digital certificates that are requested from each client attempting to access the service. When a particular client accesses the hosted service, the host service requests a digital certificate from the particular client and issues a challenge message. The particular client signs the challenge message and provides a client digital certificate to the hosted service. The hosted service confirms that the signature on the challenge message matches the client digital certificate, and that the client digital certificate is signed by a trusted entity. Trusted entities are defined by an administrator by uploading, to the hosted service, one or more trusted digital certificates associated with a trusted entities. Using the trusted digital certificates, the hosted service confirms that the digital certificate provided by the particular client is signed by at least one of the trusted entities.

Certificate-based service authorization

Virtual workspaces can be provided using shared resources and network-attached storage. A workspace client can access a virtual workspace created under a customer account. For specific types of data, such as pixel data used to render the display component of the workspace on the workspace client, the data can be prevented from being transmitted over a public network. Private security gateway interfaces can be created in the customer environment that can be attached to respective security gateways in the workspace environment. Routing rules are configured such that pixel data for a workspace is only transmitted to the workspace client through a security gateway and over a secure connection to the corresponding private gateway interface in the customer environment, which can direct the pixel data to the workspace client.

Secure data flow for virtual workspaces

Improved systems and methods for remote support for computing devices are provided in which live support sessions may be recorded for later playback. When these recorded support sessions are replayed, the control inputs generated during the original support session may be delivered to the user computing device to perform the same operations as in the original support session.

Recording and replay of support sessions for computing devices

Systems and methods corresponding to a peripheral interface service that facilitates independent connection of peripheral devices to virtual desktop instances. The peripheral devices may utilize a network connection facilitated through a local computing device or have direct network communication capabilities. The peripheral interface service can facilitate configuration of peripheral devices. The peripheral interface service can then store the configuration information for processing subsequent connection requests from one or peripheral devices. Additionally, the peripheral interface service can facilitate connection requests for configured peripheral devices. Based on processing the request and identification of a virtual desktop instance, the peripheral interface service can then facilitate the connection request to the identified virtual desktop instance.

Decoupled peripheral devices

Virtual workspaces can be provided using shared resources and network-attached storage. A workspace accessed under a customer account has a unique key generated using a combination of a customer master key and an encryption context. The encryption context is specific to the workspace, such as may include a hash of specific values for the workspace. When a new instance is generated, a first data volume is generated using a machine image and data snapshot encrypted under a current encryption key. The snapshot is copied to a new snapshot, and a new encryption key obtained that is based on the customer master key and the current encryption context. The snapshot is used to create a new data volume encrypted under the new encryption key. The new volume is attached to the workspace instance such that data transmitted between the workspace and the new volume is encrypted under the volume-specific encryption key.

Data encryption for virtual workspaces

Systems, methods, and computer-readable media for sending and receiving gifts including specified, electronically-deliverable electronically transferrable items are disclosed. A system includes a data store that stores electronically transferrable items available to be purchased as gifts. The system also includes a computing device in communication with the data store. The computing device is operative to receive a selection by a giver of a specified electronically transferrable item to be presented to a recipient as a gift. The computing device is further operative to charge a payment mechanism associated with the giver after the recipient has accepted the gift.

Electronic gifting

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Kenmore, WA, United States of America

Prasanna Subash