International Business Machines Corporation

Pranay Sanghvi

Saiprasad Kolluri Venkata Sesha

Bijo Sebastian Kappen

Deepak Poola Chandrashekar

Rajesh Garg

Manojit Das

An approach is provided for configuring a service management (SM) tool. During an application deployment, a service registry receives a query from a tier of the application for a list of SM tools that provide a SM function. The service registry sends the list of SM tools to the application. Using an application programming interface (API) in an integration layer, (i) a user-selected SM tool included in the list of SM tools, (ii) a business criticality of the tier of the application, and (iii) parameters specifying the SM function are received. Using the API and based on the business criticality of the tier of the application, the selected SM tool is configured with the parameters specifying the SM function.

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Indore, India

Pranay Sanghvi