Ebay, Incorporated

Facebook, Inc.

Aol Inc.

Prakash Muppirala

Faisal Masud

Gurushyam Hariharan

Raj Desai

Maulin Vasavada

Mohan Jayapal

Sanjay Narang

Jai Rawat

Seth Gershom Goldstein

Rajesh Mahajan

Venkatesh Subramanya

David A Lowe

Fletcher Jones

Vincent Tran

Benjamin Quigley

Robert Sandler

Laura Price

Benjamin L Quigley

A personalized delivery estimate system is described. A commercial transaction is generated between a seller and a buyer for an item in an online marketplace. Historical transactions of buyers and sellers in the online marketplace are stored in a storage device. A personalized delivery time estimate is computed for the buyer of the commercial transaction using seller information, buyer information, and item information with the historical transactions of buyers and sellers in the online marketplace.

Personalized delivery time estimate system

A shipping insurance service application has an electronic marketplace platform interface, a shipping insurance module, and an insurance provider module. The electronic marketplace platform interface communicates with at least one electronic marketplace application. The shipping insurance module provides a shipping insurance policy to a seller of the corresponding electronic marketplace application and processes a claim from the seller of the corresponding electronic marketplace application based on the shipping insurance policy. The carrier module obtains the shipping insurance policy from an insurance provider among a plurality of insurance providers.

System and method for providing shipping insurance as a service

A method and a system for maintaining a record of a shipping insurance elected by a seller eligible to purchase the shipping insurance for an item to be shipped to a buyer are described. A claim and complaint module receives a complaint from the buyer and a claim from the seller. A claim processing module processes the claim from the seller based on the corresponding complaint from the buyer.

System and method for correlating a seller's insurance claim with a buyer's complaint

A system and method for electronic wallet conversion allows conversion of a basic electronic wallet to a more flexible wallet account, providing additional services and requiring additional authentication. The basic accountholder eventually requires the additional services provided by the more flexible wallet, typically editing rights and making purchases at sites requiring authentication beyond the basic level. To convert the account, the account holder is presented with a one-time challenge and response mechanism that requires the accountholder to summon information that only the account holder would know. If a successful match is made, the account is converted to the more flexible account for all time. The accountholder replaces the one-time challenge and response with a second-level password that grants the accountholder ongoing access to more sensitive wallet features, such as the ability to purchase at sites requiring a second-level password, and editing rights to the information stored in the wallet.

System and method for electronic wallet conversion

An intelligent method of e-commerce order completion automatically completes an order using either stored billing information, or information supplied at purchase if none is stored. User sends an order to a merchant. On receipt, user's authentication level is checked. If user is authenticated and billing information has been stored, it is retrieved and order completed without further user action. When none has been stored, flow redirects to a digital form for entering billing information, whereupon order is completed. In this case, after order completion, the user may save billing information to create a new digital wallet. To create the wallet, if the user isn't authenticated, or is insufficiently authenticated, they are first prompted to authenticate. Upon wallet creation, the user is fully authenticated and can complete purchases quickly without providing billing information with every purchase.

Intelligent method of order completion in an e-commerce environment based on availability of stored billing information

Growing community of inventors

San Jose, CA, United States of America

Prakash Muppirala