Hewlett-packard Development Company, L.p.

Prabir Kumar Goswamee

Jitendra Kumar

Kannan Prasad

Systems and methods for managing print services for a customer are described herein. In one example, managing print services for a customer comprises receiving contract data of a managed print services (MPS) contract and collecting device details related to customer devices of the customer. Further, for each of the customer devices, at least one service program to which the customer device is entitled is identified based on the received contract data and the collected device details.

Managed print services

Systems and methods for security token based user authentication in a multi-tenanted application. An access request, from a user, is received to access at least one user account associated with the user in the multi-tenanted application. Upon receiving the access request, a security token is obtained for the user from a Security Token Service (STS) system. The security token is obtained upon authentication of the user based on login credentials provided by the user. Thereafter, a plurality of user accounts associated with the security token is determined. The plurality of user accounts includes the at least one user account. Further, an access to the plurality of user accounts is provided to the user.

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Bengaluru, India

Prabir Kumar Goswamee