Amazon Technologies, Inc.

Pooja Sanjay Sonawane

Melanie C B Gens

Anoop Kumar

Xinhong Zhang

Sriram Venkatapathy

Samuel Harry Ingbar

Pavel Bhowmik

Rahul Gupta

Sachin Midha

Techniques for evaluating a natural language understanding (NLU) component and determining an action to resolve an issue processing a user input are described. The system determines which component is invoked by a baseline NLU component is processing the user input, and which component is invoked by an updated NLU component. Based on that information, the system selects the action to resolve the updated NLU component generating an undesired response to the user input.

Evaluating natural language processing components

Growing community of inventors

Seattle, WA, United States of America

Pooja Sanjay Sonawane