Verizon Patent and Licensing Inc.

Verizon Laboratories Inc.

Verizon Services Corporation

Verizon Services Organization Inc.

Piotr Boni

Henning Gunther Schulzrinne

Douglas Reynold Jones

Michael Alan Weintraub

Alex E Tserkovny

Joel Stephen Angiolillo

Gregory Wayne Cermak

Joanne Snare LaCourse

Margaret Malagon

Timothy Wayne Schmidt

Wonsang Song

Eric Andrew Goodheart

Jong Yul Kim

Michael Armstrong

Sandra Kelly Teare

Elizabeth Louise Fuller

Aaron Joseph Dagen

Beth Shelley Davis

Dermot Anthony Murray

Ann Wander Shaub

David Anthony Fay

Boris S Elman

David G Kenneson

Vishal K Singh

An enhanced television system which enables users to communicate using a television, both via messaging and telephone. Users or the system may create a buddy list. Users may send and receive program information to and from each other, and change programs based on received information. The system may maintain information regarding a user's presence on the system, availability for messaging, and television viewing.

Television integrated chat and presence systems and methods

A system includes one or more devices connected to or within one of a group of emergency services networks. The one or more devices may generate a text message that includes information identifying a user device, information identifying a geographic location of the user device, and information identifying a particular emergency services network of the group of emergency services networks; establish, based on the text message, a text-based communication session between the user device and a call taker device within the particular emergency services network; store session information regarding the text-based communication session; receive a subsequent text message; and transmit the subsequent text message to the call taker device based on the session information.

Emergency text communications

A method may include receiving first event information about a first entity; receiving second event information about a second entity different from the first entity; associating the first entity and the second entity based on a user associated with the first entity and the second entity; and deriving presence event information based on the first event information and the second event information.

Derived presence-aware service from associated entities

A system may receive configuration information relating to forwarding of communications in a network from a first endpoint to other endpoints. Presence information may also be received for the endpoints. The presence information may include proximity information indicating whether pairs of the endpoints are in physical proximity to one another. The system may forward communications destined for a first of the plurality of endpoints to a second of the plurality of endpoints based on the configuration information and the presence information.

Automatic routing of communications to user endpoints

A system and method can enable a user of a communications network, such as a Public Switched Telephone Network (PSTN), wireless and/or voice over IP network to participate in Presence Availability Management (PAM) and Instant Messaging (IM) activities of a PAM/IM network. In response to phone network triggers, a phone network Service Control Point (SCP) can generate requests to a web server. The web server can translate the requests to presence information that can be forwarded to presence user agents for participants of the PAM/IM network. The presence user agents can present the user's presence information to participants having the user on their 'buddy list'. In turn, the presence user agent for the user can forward the presence information for participants on the user's 'buddy list' to a media server that can communicate the information to the user through Automatic Speech Recognition, Text to Speech and/or Dual Tone MultiFrequency technology.

Methods and systems for presence-based telephony communications

A service is provided to cell phone subscribers to improve reachability. A home location register node maintains state information on a subscriber's cell phone status. Cell phone status information includes: off; on, registered and available to receive calls; on, registered but busy participating in an ongoing call; on, registered but temporarily unavailable; and on, registered but unattended. Temporarily unavailable is further qualified: poor reception location, high interference, cell throughput saturation, intentional user disposition. Long term unavailability may also be inferred and indicated depending on the device and/or system status. When a call to a subscriber's cell phone cannot be completed or is not answered, the service annunciates the reason to the calling party. The calling party can then make a more informed decision as to when to reattempt the call and is more likely to reattempt the call. The service is provided in conjunction with call forwarding to landlines phones and/or voicemail.

Presence lite

Methods and systems are provided for managing the scheduling of calls and automating the process of making and delivering such calls. Any endpoint (e.g., telephony-enabled) device can be used with a PSTN, cellular, and VoIP network. Different types of devices and interfaces may be used for provisioning users, conferring calling events, scheduling events, and/or delivering calls. Among other things, this increases user mobility. Also, automated retrying and rescheduling of calls, which may use updated data, reduces the likelihood of missed calls.

Methods and systems for time-based delivery of calls

Growing community of inventors

Providence, RI, United States of America

Piotr Boni