Accenture Global Services Gmbh

Pietro Martone

Emanuele Procaccioli

Georgios Passalis

Sushil Magan Ostwal

A method for optimizing network parameters of a network includes receiving, via a network probe in communication with the network, a service type, key performance indicators associated with the service type, and network parameter information of the network. A customer satisfaction score associated with the service type and the associated key performance indicators is determined. When the customer satisfaction score is determined to be below a threshold, one or more network parameters leading to the customer satisfaction score being below the threshold are determined from the network parameter information. The one or more network parameters are adjusted, via a network configuration interface in communication with the network, to thereby increase the customer satisfaction score.

Method and system for optimizing network parameters to improve customer satisfaction of network content

Summarizing, the application relates to a network server system, a computer program product and a computer-implemented method for an efficient determination of one or more web page KPIs from a client device via a network, for an efficient determination of a correlation value of the derived resource KPIs and a predetermined network performance metric and for enabling an optimization of the web page download duration based on the determined correlation value. In particular the application relates to a network server system, a computer program product, and a computer implemented method suitable for down-load time determination and optimization.

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Rome, Italy

Pietro Martone