Verizon Business Global LLC

Verizon Patent and Licensing Inc.

Phillip E Lawson-Shanks

Richard Garrett Moore

Guna Duraisamy Gunasekar

Darryl W Shaw

An approach is provided for offering communication services supported by a data network and a telephony network. A primary identifier is assigned to a user for access to the communication services, wherein the primary identifier is used by a party seeking to communicate with the user via one of the communication services. The primary identifier is mapped to one of a plurality of secondary identifiers corresponding to the respective communication services. The one secondary identifier is used by at least one of the data network and the telephony network to establish a communication session between the party and the user.

Comprehensive communication services system

An approach is disclosed for providing an extended directory service over a communication system including a data network and a telephony network. A subscriber submits a request for directory information to the communication system according to a first communication mode. The system accesses a directory among multiple directories in response to the request, wherein the directories include an internal directory associated with the subscriber and an external directory not associated with the subscriber. The directory information from the selected directory is retrieved and forwarded to the subscriber according to a second communication mode.

Method and system for extended directory service

An approach for providing instant messaging (IM) services is disclosed. A request is received from a source client to establish communication with a destination client associated with a subscriber over a first IM environment, wherein the request specifies a first user name derived from a unique identifier of the subscriber. A unique identifier is determined from the first user name. Further, a profile of the subscriber is accessed based on the unique identifier to determine a second user name corresponding to a second IM environment. An IM session is established between the source client and the destination client over the first and second IM environments using the respective first user name and second user name.

Method and system for providing universal relay services

An approach is provided for supporting a plurality of communication modes through universal identification. A core identifier is generated for uniquely identifying a user among a plurality of users within the communication system. One or more specific identifiers are derived based upon the core identifier, wherein the specific identifiers serve as addressing information to the respective communication modes. The specific identifiers and the core identifier are designated as a suite of identifiers allocated to the user.

Growing community of inventors

Aldie, VA, United States of America

Phillip E Lawson-Shanks