International Business Machines Corporation

Compagnie Ibm France

Philippe Favre

Bernard Dakar

Denis Aubert

Emmanuel Lancon

Patrick Gayrard

Franck Boudinet

Eric Forestier

Patrick Benard

Systems are provided for costing service proposals, each comprising a set of proposal elements (OEs) selected from a predetermined group of proposal elements. A proposal costing system has a proposal formulator for selecting a set of proposal elements (OEs) for a new service proposal from the predetermined group of proposal elements in response to user input. The system includes a cost controller for maintaining, for each OE, service data indicative of service tasks associated with that proposal element. The system is adapted for determining a total cost for a new service proposal in dependence on the service data for the selected proposal elements and cost data indicating a cost of service tasks indicated by the service data. In addition, the cost controller is adapted for automatically updating the service data for OEs in the group in dependence on maintenance data indicative of service tasks performed in operation of real services.

Systems and method for costing of service proposals

A method and system are disclosed for allowing a device using a Web browser unable to support CSS, to request trough a network and display Web HTML pages including CSS while using all the presentation features of the included CSS that it can support through the network, said method comprising the steps of: receiving a request from the device for obtaining a Web HTML page; identifying the requesting device, aggregating all the device and network display possibility information, and suppressing the contradictory information, the network display possibilities being of the highest priority, the result forming a Request rule list; retrieving the requested Web page from a Web server; aggregating all the CSS presentation definitions of the Web page while suppressing the conflicting ones in a resulting CSS rule list; modifying the statements of the HTML page which are not related to CSS, reflecting the CSS rule list while taking into account the device and network possibilities as stated in the Request rule list; transmitting to the device the HTML page comprising the modified statements. The method is executed on a network component which may be a proxy server or a router with computing capabilities.

Method and system for improving presentation of HTML pages in web devices

A method and system for routing channels in which messages are transmitted from a source application to a destination application. The system includes a finite-state machine, source message queues, and a source queue manager for managing the source message queues. The source message queues include a transmission queue for holding a first message for subsequent transmission of the first message from the transmission queue over a first channel to a local queue of the destination application. The method includes: activating the finite-state machine; and performing or not performing a channel routing action, by the finite-state machine, depending on: a channel event having caused the first channel to be started or stopped, a channel sender set for the first channel, and an event type characterizing the channel event as normal or abnormal. The channel routing action is a function of the channel event, the channel sender, and the event type.

System for defining an alternate channel routing mechanism in a messaging middleware environment

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Villeneuve Loubet, France

Philippe Favre