Blackberry Corporation

Spicer Corporation

Printeron Inc.

Hewlett-packard Development Company, L.p.

Philip Von Hatten

Mark Onischke

Patrick Pidduck

Brian Hollander

Larry Kuhl

Tim Lehan

Christopher Martin

Steven Spicer

Steven Coutts

Clayton Grassick

David Jaray Hanson

Chris Michael Griffin

Michael Rao

Michael St Laurent

Dharmesh Krishnammagaru

Michael Edward Kuindersma

Rob Evers

Frank Kavanaugh

Mike Sobiski

Mei Zhou

Justin Turner

Michael Stlaurent

The communications method may include opening a communication channel, e.g. a HyperText Transfer Protocol Secure (HTTPS) connection, between a service event source and an event management platform, and at the event management platform, generating a request to the service event source, the request including information associated with the communication channel and requested event information related to a plurality of services offered by the service event source for a mobile wireless device associated with a given service user; sending the request to the service event source. The communication channel is maintained open to receive notifications transmitted from the service event source including requested event information related to the plurality of services offered by the service event source and related to the single service user. The notifications are provided to the mobile wireless device associated with the given service user.

Methods and apparatus for managing notifications for service events

The communications method for synchronization of service event related communications at an event management platform, may include receiving a notification transmitted from a service event source including event information related to at least one service offered by the service event source and for a mobile wireless device associated with a given service user, and including a synchronization value associated with a service instance. The method may further include storing the synchronization value, and receiving a subsequent notification transmitted from the service event source including a subsequent synchronization value associated with the service instance. The subsequent synchronization value is compared with the stored synchronization value and based thereon a request is generated and sent to the service event source for event information associated with notifications having synchronization values between the subsequent synchronization value with the stored synchronization value. The notifications are provided to the mobile wireless device associated with the given service user.

Methods and apparatus for synchronizing notifications for service events

A system and method are provided for routing print requests and managing internal printer resource data on an internal network with global printer resource data stored on an external network. Print requests are received for printer resources and it is determined whether the request may be served with printer resource data stored on the internal network. If the printer resource data is invalid or stale, then printer resource data is requested from the global server and the internal printer resource data is updated. The print request is then routed to the appropriate printer resource based on location information in the printer resource data associated with the requested printer resource. Network client devices may also be configured to connect to a print traffic server when connected to an internal network, and to the global server otherwise.

System and method for managing printer resources on an internal network

A secure network resource access system facilitates network access by network terminals to network resources located behind an enterprise firewall, and comprises a proxy server and a polling server. The proxy server is located logically outside the enterprise firewall for receiving application data from the network terminals. The polling server is located logically behind the enterprise firewall, and is configured to poll the proxy server to initiate transmission of the received application data from the proxy server to the polling server, to receive application data and associated network resource data from the proxy server in response to the poll, and to direct the application data to one of the network resources in accordance with the associated network resource data.

Secure network resource access system

A network resource control system allows network terminals to communicate with network resources, and includes a resource registry, an authorization server and an administration server. The resource registry includes resource records which are associated with the network resources and define at least a user access level for each network resource. The authorization server is in communication with the resource registry and controls network access to the network resources in accordance with the resource records. The administration server is in communication with the resource registry and provides controlled access to the resource records. The administration server receives user access control data from administrators of the network resources for incorporation into the resource records. Depending upon the user access control data received, the authorization server configures the network terminals for communication with the network resources.

Network resource control system

A network resource access system provides network terminals with access to network resources over a network, and includes a resource registry, a driver database, and an authorization server. The resource registry includes resource records associated with the network resources and define at least a resource type for each network resource. The driver database includes resource driver applications for the network resources. The authorization server receives a request from one of the network terminals for communication with one of the network resources, obtains resource configuration data associated with the network resource, and then facilitates communication between the network terminal and the network resource in accordance with a correspondence between the resource configuration data and user configuration data associated with the network terminal.

Network resource access system

Growing community of inventors

Kitchener, Canada

Philip Von Hatten