Kyndryl, Inc.

Peterson Almeida

Sergio Varga

Marcelo Lopes De Moraes

Anthony Miranda Vieira

A computer-implemented method, computer system, and computer program product for for generation of a chatbot. The method may include receiving data in a first format. The method may include generating one or more clusters from the received data. The method may include labeling the generated one or more clusters. The method may include exporting the one or more labeled clusters into a cluster database. The method may include generating the chatbot using the one or more labeled clusters exported from the cluster database. The method may include executing a validation script into the chatbot to generate a report. The method may include receiving a determination on an accuracy of the chatbot based on the generated report. In response to determining that the chatbot is not accurate, the method may include determining whether a manual adjustment directly on the chatbot is needed.

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Sao Paulo, Brazil

Peterson Almeida