Nuance Communications, Inc.

Microsoft Technology Licensing, LLC

Peter Yeh

Prateek Jain

Ezra Story

Adwait Ratnaparkhi

Deepak Ramachandran

Peter Frederick Patel-Schneider

Benjamin Douglas

William Jarrold

In an embodiment, a method includes matching terms of a received query to a database of provider capabilities. The method further includes determining, for each portion of the received query, a respective provider to execute the portion of the received query. The method further includes sending each portion of the received query to its respective provider. The method further includes combining results from each respective provider to a returned query result.

System and method for intelligent knowledge access

In some natural language understanding (NLU) applications, results may not be tailored to the user's query. In an embodiment of the present invention, a method includes tagging elements of automated speech recognition (ASR) data based on an ontology stored in a memory. The method further includes indexing tagged elements to an entity of the ontology. The method further includes generating a logical form of the ASR data based on the tagged elements and the indexed entities. The method further includes mapping the logical form to a query to a respective corresponding database stored in the memory. The method further includes issuing the query to the respective corresponding databases. The method further includes presenting results of the query to the user via a display or a voice response system.

System and method for natural language driven search and discovery in large data sources

In an embodiment, a method includes determining, based on a received query and contextual information, candidate reasoners to respond to a received query to select a candidate reasoner. A reasoner or candidate reasoner is a module that translates information from a sensor, user settings, or other source, into additional or revised fields for a query. The method further includes generating, at each candidate reasoner determined, additional or revised query fields based on the contextual information and a rule of a rule database. The method further includes merging the additional query fields for each candidate reasoner based on a confidence score or other metric of each corresponding candidate reasoner. The confidence score can be based on applicability of the contextual information to the received query. The method further includes providing an enhanced query having the additional or revised query fields. Such a method enhances natural language understanding by supplementing queries with contextual information.

System and method for contextual reasoning

Presenting natural-language-understanding (NLU) results can include redundancies and awkward sentence structures. In an embodiment of the present invention, a method includes, responsive to receiving a result to a NLU query, loading a matching template of a plurality of templates stored in a memory. Each template has mask fields associated with at least one property. The method compares the properties of the mask fields of each of the templates to properties of the query and properties of the result, and selects the matching template. The method further completes the matching template by inserting fields of the result into corresponding mask fields of the matching template. The method may further suppress certain mask fields of the matching template to increase brevity and improve the naturalness of the response when appropriate based on the results of the NLU query. The method further presents the completed matching template to a user via a display.

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Milpitas, CA, United States of America

Peter Yeh