Siebel Systems, Inc.

Oracle International Corporation

Sap Ag

Sap Se

Peter S Lim

Jeffrey Ira Cohen

Prashant Chatterjee

Rahim Mohamed Yaseen

Robert A Brodersen

Robert S Brodersen

John Liang

Doug Smith

Stephan Otto Brunner

George Kibilov

Xiangyang Yao

Manoj Das

Elie Rassi

Eugene Tchikowani

Emanuel Gerald Noik

King-Hwa Lee

Hans Kedefors

Benny Souder

Robert Broderson

Jesse Ambrose

David Tchankotadze

Harry Sun

Lip Boon Doo

Michael E Flexer

Kevin Nix

James William Stamos

John L Coker

Alan Robert Downing

Curtis Elsbernd

Mark Coyle

Shuang Huang

Emanuel Gerald Nolk

Manoi Das

A computer implemented method and system include executing a search against both a client cache associated with a client and data sources remotely coupled to the client over a network connection. Results from the search against the client cache are rendered on a client UI. The client cache and the client UI are updated with the results from the search against the data sources.

Method and system for multi-tiered search over a high latency network

A configurator using structure and rules to provide a user interface. According to one embodiment of the invention, a customizable product class is created. The customizable product class includes a set of one or more attributes to define the customizable product class. A component product class is added to the customizable product class, where the component product class is a subclass of the customizable product. A customizable class rule is associated to the customizable product class, the customizable class rule including expressions which provide conditions on component products added to the customizable product. A customizable UI is mapped to the customizable product class, where the customizable UI provides access structure to the configurator.

Configurator using structure and rules to provide a user interface

According to some embodiments, a remote server may receive, from a first communication device associated with a first user, information about a first communication event between the first user and another party. The remote server may store the information about the first communication event. The remote server may also receive, from a second communication device associated with a second user, a request associated with the other party. Responsive to the request, the remote server may retrieve and transmit information about the first communication event to the second communication device.

Systems and methods to provide communication history for communication devices

According to some embodiments, an initiating event may be detected at a mobile communication device via a context application, and responsive to that detection, information may be searched. The searched information may be related to, for example, prior communication events associated with communication applications of the mobile device. Note that the searched information could be locally stored and/or remotely stored (e.g., at a data store of a remote CRM application). At least one result of the search may then be displayed to the user.

Systems and methods to provide context information for mobile communication devices

In one embodiment, a method for refining a business process model includes receiving business process data pertaining to a first phase of a business process definition from a first class of users, creating a model of a business process using the business process data received from the first class of users, receiving business process data pertaining to a second phase of the business process definition from a second class of users, and augmenting the model of the business process based on the business process data received from the second class of users. The method further includes iteratively refining the model of the business process in response to input provided by the first class of users and/or the second class of users.

Progressive refinement model for business processes

In one embodiment, a business process meta-model is defined that represents a business process. The business process meta-model includes control flow elements pertaining to a control flow of the business process, and annotation elements providing details for the control flow elements.

Modeling of business process data

In one embodiment, a method for providing multiple views of a business process definition includes storing a model of a business process, and providing different view points of the model to different classes of users.

Providing multiple views of a business process definition to different classes of users

A method of and system for collecting, storing, and retrieving data in a data base management system. The database management system includes a master database server (), at least one workgroup server (), and a plurality of workgroup user clients (). The workgroup server () is interposed between the master database server () and said workgroup user clients (). The method creating a transaction in a local database resident on one of the workgroup user clients (), entering the transaction into a transaction log resident on the workgroup user client (), and creating a transaction file corresponding to the transaction in an outbox of said workgroup user client (). Next, the transaction file is copied to an inbox identified to the workgroup user client () and updating the transaction file into a workgroup database () resident on the workgroup server (). The workgroup database () includes a transaction log.

Partially replicated distributed database with multiple levels of remote clients

Providing multiple views of a business process definition to different users

A method of customizing a product comprising. According to one embodiment, a set of one or more customizable product classes are available from which a create a customizable product. Upon receiving a request to create a customizable product instance, component products are provided to be associated with the customizable product if proper.

Method to generate a customizable product configurator

Growing community of inventors

Hillsborough, CA, United States of America

Peter S Lim