Sap Ag

Peter Meuer

Jens Freund

Peter Latocha

Gerd Moosmann

Stefan Kaetker

Stephan Hetzer

Jochen Hirth

Daniel Bock

Berthold Wocher

Christian Haas

Steffen Hartig

Alexander Koegler

Hamid Moghaddam

Olivier M Dreidemy

Sebastian Pulkowski

Matthias Schwarz

Attila Orban

Jochen Wickel

Joachim Barnbeck

Sabine Montnacher

Uwe Mayer

Methods, systems, and apparatus, including computer program products, for implementing a software architecture design for a software application implementing service request and order management. The application is structured as multiple process components interacting with each other through service interfaces, and multiple service interface operations, each being implemented for a respective process component. The process components include an Outbound Delivery process component, a Site Logistics Processing process component, a Confirmation and Inventory process component, a Customer Requirement Processing process component, a Supply and Demand Matching process component, a Logistics Execution Control process component, a Service Request Processing process component, a Customer Quote Processing process component, a Service Order Processing process component, a Service Contract process component, and a Service Confirmation Processing process component.

Architectural design for service request and order management application software

A system and a method for displaying and analyzing a business process based on the document flow of that business process. The graphical user interface may graphically display a set of documents relevant to a business process and the linkages between the set of documents as a document chain on a computer display to facilitate analysis of a business process. The linkages may represent change processes or binary relationships. A subset of documents may be filtered from the group of documents. The filtering may be performed based on a type of linkage. The subset of documents may be all successors of a starting document, all predecessors of the starting document, all successors of a root document of the starting document, or all successors and predecessors of the starting document. The graphical user interface may further graphically display items within documents and the linkages between the items. The graphical user interface may further display details about the selected document.

Displaying and analyzing document flows

Growing community of inventors

Neckargemuend, Germany

Peter Meuer