T-mobile Usa, Inc.

Peter Jonathan Glenn

Santosh Ashok Javali

Sean Harrison Roach

Operation and management of a wireless telecommunication network is improved via reducing and preventing service condition faults by subscribers. Service condition faults occur when a subscriber fails to satisfy service conditions or requirements for receiving network services provided by the wireless telecommunication network. Service conditions faults can be intelligently reduced or prevented based on adjusting network service parameters or configurations for a subscriber in a manner that reduces a magnitude and/or volume of service conditions for the subscriber. A wireless telecommunication network implements a machine learning (ML) model that uses subscriber-specific data to classify a recurrence likelihood of the subscriber and a service condition fault, and based on the classification, select modified network service parameters or configurations to implement specifically for the subscriber.

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Bonney Lake, WA, United States of America

Peter Jonathan Glenn