Sap Ag

Peer Marschall

Thomas Nitschke

Andrea Sudbrack

Thomas Bach

Stephan Hetzer

Jochen Hirth

Daniel Bock

Ingo Pfitzner

Tao Yu

Georg Podhajsky

Stefan Adelmann

Volkmar Stegmann

Rainer Heun

Andre Wachholz-Prill

Alexander Koegler

Holger Herrmann

Martina Lahr

Christoph Engler

Cordula Ude

Katja Kasteleiner

Wilfried Merkel

Yuh-Cherng Wu

Renzo Colle

Jens Freund

Jochen Steinbach

Paola Sala

Gunther Liebich

Dietmar Nowotny

Steffen Tatzel

Joachim Kenntner

Michael Jung

Berthold Wocher

Andreas Poth

Christopher Ronnewinkel

Wolfgang Nieswand

Christian Haas

Martin Von Der Emde

Thomas Breitling

Christoph Lehner

Achim Heger

Devasena Rajamohan

Dagmar Opitz

Steffen Hartig

Hamid Moghaddam

Stefan Franke

Reiner Bildmayer

Michael Picht

Dietmar Storz

Olivier M Dreidemy

Uwe Herold

Theo Zimmermann

Joachim Barnbeck

Jochen Wickel

Karina Herrmann

Ralf Reinke

Wilhelm Zwerger

Boris Krems

Uwe Mayer

Michael Lesk

Alexandra Mark

Helge Schulte

Martina Keller

Imme Henningsen

Martin Wunsch

Anoop Kulkarni

Joerg Walzenbach

Tariq Khasawneh

Naci Kalyoncu

Christian Ihrig

Gerhard Maier

Methods, systems, and apparatus, including computer program products, for implementing a software architecture design for a software application implementing customer returns handling. The application is structured as multiple process components interacting with each other through service interfaces, and multiple service operations, each being implemented for a respective process component. The process components include an Accounting process component, a Customer Return Processing process component, a Sales Order Processing process component, a Customer Invoice Processing process component, a Due Item Processing process component, a Balance of Foreign Payment Management process component, a Payment Processing process component, a Supply and Demand Matching process component, an Inventory Processing process component, a Site Logistics Processing process component, and an Inbound Delivery Processing process component.

Architectural design for customer returns handling application software

Methods and apparatus, including systems and computer program products, for a services architecture design that provides enterprise services having customer relationship management functionality at the level of an enterprise application. The design includes a set of service operations, process components, and optionally deployment units. Suitable business objects are also described.

Providing customer relationship management application as enterprise services

Methods, systems, and apparatus, including computer program products, for implementing a software architecture design for a software application implementing plan-driven procurement. The application is structured as multiple process components interacting with each other through service interfaces, and multiple service operations, each being implemented for a respective process component. The process components include an Inbound Delivery Processing process component, a Site Logistics Processing process component, an Inventory Processing process component, a Purchase Request Processing process component, a Purchase Order Processing process component, a Purchasing Contract process component, a Supplier Invoice Processing process component, a Demand Forecast Processing process component, a Supply and Demand Matching process component, an External Procurement Trigger and Response process component, and a Logistics Execution Control process component.

Architectural design for plan-driven procurement application software

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Peer Marschall