Uber Technologies, Inc.

Nuance Communications, Inc.

Paweena Attayadmawittaya

Janice Jieun Suh

Shailendra Ramineni Rao

Elizabeth Ann Dykstra-Erickson

Aimee Piercy

David Andrew Mauro

Susan Dawnstarr Daniel

Jayant Balasubramanian Sai

Stephen Douglas Peters

Nirav Bipinchandra Mehta

Henri Bouvier

Wesley KaiJie Leung

Andrew Jonathan Watson

Kumar Chowdhary Veeravalli Naveen

Hanzhou Li

Christopher D Moore

Sean P Brown

Christine Misuye Tao

Seth Alan Woolley

Timothy Lynch

Victor Chen

Christopher Michael Sanchez

Christopher Haugli

Cady Wachsman

Evelyn Kim

Tiago Goncalves Cabaco

Nadeem Malik

Jayant B Sai

Christopher Moore

Systems and methods for optimizing issue reporting in a navigation environment are provided. In example embodiments, a networked system causes presentation of a navigation user interface on a user device of a user, whereby the navigation user interface includes a route being navigated and navigation instructions. The networked system also causes presentation of one or more issue icons on the user device, whereby each issue icon represents a different type of issue to be reported. A selection of an issue icon from the one or more issue icons is received by the networked system. In response to receiving the selection of the issue icon, the networked system infers a location associated with the issue. The networked system updates a database with the issue and the inferred location. In some embodiments, the database is updated after the inferred location or the issue is verified.

Optimized issue reporting system

Systems and methods for providing user control of alternate routes are provided. In example embodiments, a networked system receives a ride request from a user that indicates a drop-off location. The networked system identifies a current location of a user (e.g., a rider) and determines a plurality of routes from the current location of the user to a drop-off location. The plurality of routes is displayed on a user interface of a device of the user. In response, a selection of a route from the plurality of routes is received by the networked system. The networked system then causes presentation of a driving route corresponding to the selected route on a device of a driver and the device of the user.

User control of alternate routes

A method of providing a task assistant to provide an interface to an application is described. The method comprises receiving input from a user through multimodal input including a plurality of speech input, typing input, and touch input, interpreting the input, and providing a formatted query to the application, receiving data from the application in response to the query, and providing a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output.

Task assistant

Systems and methods for reconciling a conflict between a rider-selected route and driving preferences of a driver are provided. In example embodiments, a networked system accesses driving preferences of the driver, wherein the driving preferences include preferences derived from past selection of routes by the driver. The networked system detects the conflict between characteristics of the rider-selected route and the driving preferences and determines one or more routes from a location of a vehicle of the driver to a destination based on the driving preferences. The network system reconciles the rider-selected route with the driving preferences by replacing at least one segment of the rider-selected route with at least one segment from the one or more routes to generate a reconciled route. The reconciled route is then displayed on a user interface of a device of the driver.

A method of providing a task assistant to provide an interface to an application, the method comprising activating the task assistant, the activation having an associated visual display. The method in one embodiment includes receiving input from a user through multimodal input including a plurality of speech input, typing input, and touch input, interpreting the input, and providing a formatted query to the application, receiving data from the application in response to the query, and providing a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output, wherein the task assistant has a plurality of active states, each of the active states having an associated visual display.

Task assistant having multiple visual displays

A transportation management system matches drivers with riders. After a rider has been picked up by a driver, a navigation route from the rider's pickup location to the driver's next stop is displayed to the driver on a mobile computing device. Prior to picking up the rider, only an initial portion of the navigation route is displayed to the driver. The amount of the initial portion displayed to the driver is dynamically determined according to its navigational complexity.

Dynamic display of route preview information

Some embodiments provide techniques performed by at least one voice agent. The techniques include receiving voice input; identifying at least one application program as relating to the received voice input; and displaying at least one selectable visual representation that, when selected, causes focus of the computing device to be directed to the at least one application program identified as relating to the received voice input.

Systems and methods for providing a voice agent user interface

Growing community of inventors

Oakland, CA, United States of America

Paweena Attayadmawittaya