Motorola Solutions, Inc.

Paul F Mafera

Kenneth W Douros

Vidya Sagar Pitta Eswara Chandra

Brian R Benson

Richard Charles Meyer

Vidya Sagar Chandra

Brian J Frommelt

Daniel R Bestor

Yang Luo

George John Horwath

Mark H Zentner

Daniel J Sawicki

Methods and systems for processing multimedia files associated with an incident. One method includes receiving a request to submit a multimedia file associated with the incident and, in response to receiving the request, transmitting a text message including an identifier of the incident to a communication device. The method also includes receiving, at the answering point, a reply to the text message, the reply including the multimedia file and the identifier, and storing, at the answering point, the multimedia file including using the identifier to link the multimedia file to an incident record for the incident.

Method for processing solicited multimedia files

A device, system and method for determining incident objects in secondary video is provided. An electronic device: plays, at a display screen, a primary video from a primary video source located at a primary location; determines an incident type associated with the primary video; determines incident object(s) associated with the incident type; detects a particular incident object in a secondary video from a secondary video source located at a secondary location within a threshold distance of the primary location, the particular incident object appearing in the secondary video within a threshold time period from a current playback time of the primary video; determines a relative direction of a location of the particular incident object from the primary location; and controls the display screen to render a particular visual indicator of the particular incident object over or adjacent the primary video at a position indicative of the relative direction.

Device, system and method for determining incident objects in secondary video

Methods for processing solicited multimedia files

A method and computer program for providing a computer aided dispatcher comprising receiving, by a public safety answering point, a plurality of emergency short message service (SMS) messages from one or more citizens over a wireless communication network, each emergency SMS message including a mobile terminal identifier, displaying each emergency SMS message in one or more display dialogue windows, receiving a command to highlight a portion of at least one of the emergency SMS message, storing the highlighted portion into one or more buffers, the highlighted portion being all or less than all of the emergency SMS message and receiving a command to associate the highlighted portion to one of a plurality of context fields in an emergency incident information report, the associated highlighted portion, selected context field and mobile terminal identifier stored in memory.

Method to provide context-aware linkage between NG9-1-1 SMS and public safety incident

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Winchester, MA, United States of America

Paul F Mafera