Aspect Communications Corporation

Aspect Communication Corporation

Paul E Matz

Gebran George Chahrouri

Glen Kazumi Okita

Jason Ehrlich

Rajeev D Pitre

Michael Butensky

A method of executing a transaction task within a transaction processing system includes, responsive to an event, the steps of identifying a workflow associated with the event. A transaction task, that at least partially executes the workflow, is distributed to an available thread within a pool threads operating within a multiprocessor system, that may be a Symmetrical Multiprocessor (SMP) system.

Methods and apparatus for executing a transaction task within a transaction processing system employing symmetric multiprocessors

A method for time synchronization of a plurality of telephony application units in a computer network retrieves a master clock value from a master telephony application unit configured to establish communication between two or more individuals and synchronizes a client clock value of a telephony application unit with the master clock value. Each of the plurality of telephony application unit is coupled to the master telephony application unit and is also configured to establish communication between two or more individuals.

Time synchronization of distributed computer telephony communication applications in a computer network

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Paul E Matz