Networks Associates Technology, Inc.

Paul C Yago

Kaiwang Zhang

Miles Wu

Ravi Sangisetti

A system, method and computer program product are provided for monitoring voice application calls over a network. Initially, a first leg of a voice application call is identified. Next, a unique key is created based on the first leg of the voice application call utilizing a first session object. Further, a second leg of the voice application call is identified. Another unique key is created based on the second leg of the voice application call utilizing a second session object. In use, both the first and second session objects are associated with a single application object.

System, method and computer program product for monitoring voice application calls over a network

A system, method and computer program product are provided for organizing objects associated with a voice application call in a tree representation. Initially, a voice application call is identified. Next, a plurality of connection objects is generated associated with the voice application call. Further, a plurality of session objects associated with the voice application call is identified, along with a plurality of application objects associated with the voice application call. In use, the connection objects, the session objects, and the application objects are organized in a tree representation.

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Santa Cruz, CA, United States of America

Paul C Yago