Cisco Technology, Inc.

Paul Antinori

Vipin Palawat

Mohammed Taher Shaikh

Harun Gadatia

Rashad Azhar

Mohanan Chalilputhenpurayil

Yevgeniy Brikman

Janet Helen Byron

Manish Shah

In an example embodiment, a Voice over IP (VoIP) system that provides for media forking at the caller's (ingress) gateway. The gateway receives data with a first address on a recording server for sending forked caller stream media and a second address on the recording server for sending forked called party stream media. The gateway sends forked media from the caller stream to the first address and forked media from the called party media to the second address. This provides a recording from the caller's perspective. By using this technique, the recording can include for example call transfer data and interactive voice response (IVR) data.

Media forking

Described in an example embodiment herein is a method for extracting values from a plurality of data fields from a log file using a grammar file. The plurality of data fields and a procedure for extracting values from the plurality of data fields are defined in the grammar file. Extracted values are analyzed and graphically represented.

Analyzing log files

Growing community of inventors

Harvard, MA, United States of America

Paul Antinori