Mitel Networks Corporation

Mitel Corporation

Mitel Knowledge Corporation

Paul Andrew Erb

Peter Matthew Hillier

Dieter Schulz

Katayoun Nasiri

Michael James Conner

Mark R Sestak

Tom Ware

Katherine Baker

Maciej Syrowatka

Guang Li

Brian MacIsaac

Sergei Mankovskii

Danny Normand Prairie

The present disclosure relates to communication formats and more particularly, to media delivery by preferred communication formats. In one illustrative embodiment, communications between an originator and receiver can be converted into a format preference based on the receiver's context. The context can refer to device type, application usage, time of day, location and user role. The originator can be free to choose their desired format of communication and the recipient can be equally free to choose the best suited format to receive the message. In outgoing communications, the receiver can use their own defined format and the communications can be converted into the originator's chosen format. Media format conversion can be performed unilaterally, for example, the first person can send an email which can be translated to speech for the second person who responds by voice which can be received as voice by the first person.

Media delivery by preferred communication format

Systems and methods for redirecting incoming phone calls made to a user are disclosed. A system includes a call server configured to receive a phone call. A determination module determines whether to provide the user with an option to route the call to an alternate destination. The alternate destination can include a different user. A destination selection module selects the alternate destination to be provided to the user based on a predetermined criterion. A presentation module presents the alternate destination as an option to the user when the determination to provide the alternate destination option is affirmative. A user input module enables user selection of the alternate destination option. A routing module routes the phone call to the alternate destination when the user selects to redirect the phone call to the alternate destination.

Incoming call redirection

Described are a system and method of managing a real-time communication initiated to a mobile communications device. A communication from an originating communications device is sensed as being directed to a first destination address corresponding to a mobile communications device. Location information of the mobile communications device is determined. The communication is directed to a second destination address based on the determined location of the mobile communications device.

Call localization systems and methods

There is provided a system and method of audio-video communications including a plurality of end-user terminals coupled via a communications link. Each end-user terminal includes a video processor component, a user interface, a display, a speaker and a microphone, a video camera device and a storage device, all coupled to the processor. The user interface includes a video muting function. The video processor component includes a module responsive to the video muting function for switching from a video source of the video camera to a predetermined video signal. The video muting function includes a selection for muting video sent from one of the plurality of end-user terminals, muting video received by one of the plurality of end-user terminals, muting video, both video sent from and video received by one of the plurality of end-user terminals, or muting audio and video sent from one of the plurality of end-user terminals.

Method and system for audio-video communications

There is provided a system and method of call handling comprising a first communications device having an acceptor of call purpose from a first party for a call, a communications channel including a conveyor of call purpose and a second communications device coupled to the first communications device via the communications channel and having a presenter of call purpose to a second party.

Method and apparatus for call handling

A system and method for regulating use of a mobile computing device is disclosed. The method comprises identifying a location of the mobile computing device. A role of the user at the identified location is determined. Predetermined limitations are classified for the mobile computing device based on the role of the user at the identified location. A functionality of applications operating on the mobile computing device is regulated based on the predetermined limitations while the mobile computing device is at the identified location.

Regulating use of a mobile computing device for a user at a selected location

A phone system for providing dial by specialty features that can dynamically update providers within the system. A dial by specialty service can be provided on a user's mobile device. The dial by specialty service can prompt the user to enter in specialty information, which can represent specific services or goods the user is looking for. The dial by specialty service can then search an augmented directory to find the telephone number of a provider who best satisfies the search criteria. In one embodiment, the service can place a call on behalf of the user to transfer the user to the telephone number. The providers at the time of being called can decline to accept the call from the dial by specialty service. The selected provider can also choose to be removed from the augmented directory altogether.

Dial by specialty services and management thereof

Described are systems and methods notifying a recipient of use of a communications device. A communications device is configured to include a parameter that indicates a condition for generating a notification. A state of the communications device is determined. The state of the communications device and the condition are compared. The notification is provided from the communications device to the recipient in response to the comparison.

Systems and methods for notification of mobile communications device use

A communication system, comprising at least one telephone appliance having multiple line appearances selectable via associated self-labeling line buttons, and a switch for receiving an incoming call intended for a particular one of the line appearances and in response generating a message containing predetermined information and an indication of an associated one of the line buttons, whereupon the predetermined information is displayed in abbreviated format on the associated self-labeling line button.

Incoming caller information on self-labeling telephone keys

A method of configuring a telephone, comprising configuring a plurality of self-labeling role keys to represent respective user roles, and configuring a plurality of self-labeling role associated keys associated with respective ones of the self-labeling role keys such that upon user selection of one of the self-labeling role keys representing a predetermined user role, the plurality of self-labeling role associated keys are presented to the user for invoking respective features associated with the selected user role. The method incorporates end user behavior patterns to collect programmable key data for the system to automatically update dynamic programmable keys, in conjunction with role associated keys or role independent keys.

Intelligent calling pattern recognition and adaptive user dialing interface

A terminal for audio-video communications comprising an IP enabled video phone and a video processor component coupled to the IP enabled video phone and including a module for correcting images from the video camera to render a camera-facing image for transmission to remote viewer. The correcting images may include use of calibrated images for a particular user and may replace background images with neutral images.

The present invention relates generally to call control system sub-processes for a telephone private branch exchange, and, more particularly, to the configuration of mailboxes for those sub-processes. A call control system comprising a plurality of processes, a mailbox for each of said processes, and wherein one of said processes, is responsive to a fullness measure of corresponding said mailbox, for altering the size of said corresponding mailbox during run time is provided.

Dynamic mailbox size configuration by self modification based on historical behavior

A method and apparatus for identifying occurrences of a given network address is provided. A request is transmitted comprising data associated with the given network address to at least one remote communication device, the request for triggering a lookup of at least a portion of the data in a directory associated with the at least one remote communication device. At least one message is received indicative that the data associated with the given network address is present in the directory.

Method and apparatus for identifying occurrences of a given network address

A method of configuring a telephone, comprising configuring a plurality of self-labeling Role Keys to represent respective user roles, and configuring a plurality of self-labeling Role Associated Keys associated with respective ones of the self-labeling Role Keys such that upon user selection of one of the self-labeling Role Keys representing a predetermined user role, the plurality of self-labeling Role Associated Keys are presented to the user for invoking respective features associated with the selected user role.

Role-based programmable telephone keys

A method and apparatus for automatically adjusting volume of an audio signal on a mobile device, comprising playing the audio signal at an initial volume, sampling the audio signal, estimating a transfer function based on an echo path characteristic between the played audio signal and sampled audio signal, selecting a volume policy based on the estimated transfer function, and adjusting the volume of the audio signal in accordance with the selected volume policy.

Growing community of inventors

Ottawa, Canada

Paul Andrew Erb