Gateway Technologies, Inc.

Paul A Wakefield

Barry D Brown

A system for controlling and monitoring the recording of telephone calls in institutions such as jails and correctional facilities. Calls are recorded automatically in response to the occurrence of specific triggering events, as pre-defined under software control by a system administrator. Triggering events may include, for example, use of a specific line, attempts to use particular features (such as three-way calling), attempts to dial particular telephone numbers, or use by a particular person. Recorded calls are digitized and stored in standard MS-DOS files on either a local computer system or a remote computer across a network. Stored digitized recordings may be selected for playback under software control by a system administrator. The system of the present invention allows control of recordings from within a conventional telephone system. The integrated nature of the system provides cost savings and improved flexibility.

Selectively activated integrated real-time recording of telephone

A commissary system for receiving and processing commissary orders using a premise-based telephone system of an institution such as a jail or correctional facility without accessing a PSTN. User-provided identifier information and item selection information is entered into the commissary system through selected telephones of the premise-based telephone system. User status and inventory information stored in a memory device coupled to a processor are compared with the user provided identifier and item selection information by the processor, according to selected authorization criteria. These criteria may include sufficiency of the user's account balance, item availability, and scope of the user's commissary privileges. The processor generates transaction records for user identified items that meet the authorization criteria, automatically adjusts inventory and user status information, and stores the records in a file where they may be downloaded for record keeping purposes.

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Carrollton, TX, United States of America

Paul A Wakefield