Salesforce Com, Inc.

Patrick McFarlane

Ganesh Mathrubootham

Shuchun Yang

Suchun Yang

In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.

Methods and systems for dynamically suggesting answers to questions submitted to a portal of an online service

Provided are mechanisms and methods for performing actions associated with a portion of portal content provided to a user. These mechanisms and methods for performing the actions associated with the portion of the portal content can enable an improved user experience, increased efficiency, optimized productivity, etc. Further, the actions associated with the portion of the portal content can include manipulations requested by the user, such as an addition to, a removal of, and a rearrangement of the portion of the portal content.

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San Francisco, CA, United States of America

Patrick McFarlane