Bank of America Corporation

Patrick M Sweet

Rahul Isola

Anthony P Grossi

James Alan Monroe

Charles Wheeler

Gregory S Moore

Craig A Froelich

Michael Stark

Daniel Gapastione

Timothy Byrd

Chris Cummins

Andrew Smith

A device blocking tool includes a user interface, a location engine, and a connection engine. The user interface receives at least one of a MAC address of a device and an IP address of the device. The location engine communicates a query to an access control server, receives a response, and determines, based on the response, that the device connected to a network through a wired connection. In response to a determination that the device connected through the wired connection, the location engine determines a switch through which the device connected. The location engine also determines a VLAN through which the device connected and determines, based on a type associated with the VLAN, that the device is an IP telephone. The connection engine connects to the determined switch in response to the determination that the device connected through the wired connection.

Device blocking tool

A wireless device blocking tool includes a user interface, a location engine, and a connection engine. The user interface receives at least one of a MAC address and an IP address of a device. The location engine communicates a query to an access control server, receives a response from the access control server, and determines, based on the response, whether the device connected to a network through a wireless connection or a wired connection. If the device connected through the wireless connection, the location engine determines a WLC through which the device connected and if the device connected through the wired connection, the location engine determines a switch through which the device connected. The connection engine connects to the determined WLC if the device connected through the wireless connection and connects to the determined switch if the device connected through the wired connection.

A wireless device blocking tool includes a user interface, a location engine, a retrieval engine, and an update engine. The user interface receives at least one of a MAC address of a device and an IP address of the device. The location engine communicates a query to an access control server, receives a response from the access control server in response to communicating the query, and determines, based on the response, that the device connected to a network through a wireless connection. The location engine also determines a WLC through which the device connected. The retrieval engine retrieves, from the WLC, an access control list. The update engine disconnects the device from the VLAN and reconnects the device through a second VLAN.

A device blocking tool includes a user interface, a location engine, a retrieval engine, and an update engine. The user interface receives at least one of a MAC address and an IP address of a device. The location engine communicates a query to an access control server, receives a response, and determines, based on the response, that the device connected to a network through a wired connection. In response that determination, the location engine determines a switch through which the device connected. The location engine also determines a number identifying a VLAN through which the device connected and determines that the device is an IP telephone. The retrieval engine retrieves an access control list. The update engine disconnects the device from the VLAN and reconnects the device through a second VLAN.

Methods, systems, and computer-readable media for implementing a cleansing farm are presented. A cleansing farm may comprise of a computing device that filters customer requests directed to an organization before they are routed internal to the organization. A cleansing farm may receive customer requests and filter the requests based on a set of filtering rules. The cleansing farm may inspect the customer request in order to determine whether it should be filtered. In an example where the organization is a financial institution, the customer request may include confidential customer information. Accordingly, in this example, the cleansing farm may be administered by an entity that is permitted to access the confidential customer information. A visualization tool may be used to visualize a plurality of customer requests at a cleansing farm and to generate rules for filtering customer requests at a cleansing farm.

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Albany, NY, United States of America

Patrick M Sweet