Go Daddy Operating Company, LLC

Mci Communications Corporation

Mci Worldcom, Inc.

Patrick Lutwitze

Paul Nicks

Sarah A Miller

Timothy E Darland

Samuel R Mullins

Glenn E Highland

Christopher P Tofanelli

Jeff Belina

Robert F Galgano, Jr

Gregory Glick

Doug Schmucker

Tivis C Mobberley

Systems and methods of the present invention provide for storing one or more data records, comprising a text string and a monetary value associated with the text string, in a database. One or more server computers may receive an appraisal request for a domain name and identify one or more keywords in the domain name. The server(s) may then determine an existence of one or more matching data records wherein the text string in the record(s) match the identified keyword. If the matching data records exist, the server(s) may identify a keyword frequency count and a keyword monetary value for that keyword. A keyword appraisal value may be generated by dividing the keyword monetary value by the keyword frequency count. The appraisal value for all identified keywords may be added to the domain name appraisal and the domain name appraisal may be transmitted to a client computer.

Tools for appraising a domain name using keyword monetary value data

Appraising a domain name using keyword monetary value data

Systems and methods of the present invention provide for the word splitting and reliability score for an entered character string. A list of keywords may be extracted from the character string entered into a user interface on a client. These keywords may be compared to potential matches in a dictionary database and a reliability score for word splits and keywords strings may be compiled and displayed to the user. The client may also display the reliability score using a plurality of logical groupings within a reliability score process.

Calculating reliability scores from word splitting

Splitting a character string into keyword strings

A system for routing telephone calls to operator consoles based on the type of call so that an appropriate operator can handle the call. The system comprises an Automated Call Distributor (ACD), adjunct processor nodes, and a call routing distribution system. The ACD receives calls, offers the calls to an adjunct processor node, receives instructions on routing the calls from the adjunct processor node, and routes the calls based on the received instructions. The ACD has links through which the calls are offered and the instructions on call routing are received. Each adjunct processor node is connected to the ACD through the links. The adjunct processor node receives call routing specifications from the call routing distribution system, receives the offered calls, determines to which operator console (or group of operator consoles) the offered call should be routed based on the call routing specifications, and provides an indication of the determined operator console to the ACD through a link as routing instructions. Each link of the ACD is connected to two adjunct processor nodes so that if one adjunct processor node fails, the ACD can receive instructions from the other adjunct processor to which a link is connected. The call routing distribution system inputs call routing specifications and distributes the call routing specifications to the adjunct processor nodes so that each adjunct processor node has the same call routing specification.

Intelligent services network adjunct processor

Growing community of inventors

Cedar Rapids, IA, United States of America

Patrick Lutwitze